HOW TO PREPARE FOR RISE IN NATURAL DISASTERS
The past few years have seen an increase in weather related incidents and natural disasters in the United States – an unwelcome spike which is not expected to slow down any time soon…
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LUXURY HOTELIER SOLUTIONS FOR MANAGING STAFF CHALLENGES
Despite the increasing pent-up demand for travel, many hoteliers across the hospitality industry are struggling to meet this returning demand for travel due to severe staffing issues.
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Future Shock - Hospitality in 2022 Report Released by UKHospitality
The latest Future Shock report illustrates how, given the right support, the sector can play its part in mitigating the looming crisis, insight from UKHospitality and CGA reveals
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Service Robots and AI: What impact on the future of Hospitality
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges…
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Pulse Report finds cancellations down
The latest edition of Duetto’s Pulse Report, which compares data from February with January, and cross-references this with previous years’ performance, shows continued recovery across the majority of regions, with group bookings leading the way…
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GO PAR is the new and exciting measurement everyone is talking about in the hotel business. But let’s be honest. It is a bit of a stretch to comprehend. It is a little more complicated than REVPAR.
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Investing in Your People, as if Your Business Depended on it
It still sends shivers down my spine when I think back to the beginning of the pandemic, faced with having to make drastic cuts in labor…
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Pathway to Net Positive Hospitality for the Planet Aims to Foster More Sustainable Hotels
The goal is for every hotel to aim for net positive environmental impacts, whatever their starting point.
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Hotels Seek Out the Ordinary in 2022
Hoteliers appreciate predictability…
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Perception vs. Reality; A recap of predictions for 2021 vs. what took place
“The best-laid schemes o’ Mice an’ Men / Gang aft-a-gly” said Robert Burns in his poem To a Mouse in 1785…
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The Lobby Bar is Back with a Vengeance
Call it wishful thinking, but we’re hotly anticipating the steadfast return of the hotel lobby bar scene now that COVID-19 is fading away…
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The definition of luxury in the midst of a major transition
The definition of luxury in hospitality is in the midst of a major transition. Industry professional Chirine Salha examines what the term means for the modern-day traveler and how hotels are responding…
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How To Make Your Hotel a #Workation Destination
Working remotely has swiftly become more commonplace – 56% of U.S workforce is doing it – and while for most people this means working from home, some have realised this can mean working from anywhere…
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How will hospitality emerge from the pandemic?
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members…
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ACCOR’S HEATHER MCCRORY’S ADVICE ON WOMEN’S DAY
On International Women’s Day, to help guide the next generation of young women entering the hospitality industry, HOTELS starts a series of interviews with female leaders at Accor.
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Thomas Magnuson, CEO, Magnuson Hotels, looks at how brand standardisation is unsustainable and, increasingly, outmoded.
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Danziger steps down from Trump Hotels
Six years after joining Trump Hotels as its CEO, Eric Danziger is leaving the company to serve in the same role for The Braintree Group, an Idaho-based family of companies focused on fostering smart and sustainable community advancement and growth…
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Pandemic-era hotel design has checked in
With travel all but shuttered by stay-at-home orders in the spring of 2020, hotel architects and interior designers were alternately anxious and stimulated: Their livelihoods were under threat, but they also found themselves brainstorming about how…
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