Brittain Resorts & Hotels introduces AI-driven BI matrix
Brittain Resorts & Hotels, a full-service hospitality management company in the Southeast, introduces an AI-driven business intelligence technology matrix…
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AI hyper-personalization to catapult hospitality industry to new heights: FHS
Artificial intelligence will soon recommend personalized services to hotel guests based on their previous stays and preferences thanks to its emerging hyper-personalization features, revealed the CEO of a US-based AI insights company…
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Amidst MGM, Caesar's Incidents, Attackers Focus on Luxury Hotels
A fast-growing cyber campaign solely takes aim at luxury hotel and resort chains, using security-disruptive tactics to spread info-stealing malware…
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Guide to Hotel Reputation Management
More than 93% of hotel guests say their booking decisions are influenced by online reviews. Every click, share, and mention crafts a narrative, pivotal in shaping a hotel's digital presence…
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Data Security: Why It Matters For Independent Hotel Owners
Data security is an imperative concern that extends beyond sectors and industries, engraving its importance in the hotel industry as well…
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Marriott Hotels selects EV Connect as preferred charging provider
The US American hotel chain Marriott Hotels has selected EV Connect as a new charging operator to help set up charging infrastructure at their US and Canadian locations.
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Expedia Group gives users the opportunity to test new technology
Expedia Group is opening a new space, EG Labs, where users can test new technology. The digital space is designed for "those excited about the next frontier of travel and tech," Expedia said. It is open to users in the U.S…
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Google's AI adds new capabilities in travel planning
Google is doubling down on travel, enabling Bard, its generative artificial intelligence (AI) model, to offer far more ways to help users plan their trips…
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Reimagining Hotel Operations and Guest Experiences Through the Integration of AI and Robotics
The hospitality industry is one of many who has taken notice and advantage of the remarkable advancements of technology in recent years…
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APALEO DOUBLES HOTELS AND SERVICED APARTMENT USERS TO HIT 1,000 PROPERTIES
Hospitality platform Apaleo has announced it now has 1,000 hotels and serviced apartment buildings using its platform, marking a doubling of locations in just 18 months…
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Beware of Sophisticated Phishing Campaigns That Attack Hotel Guests
Phishing is a common cyberattack technique that involves tricking users into clicking on malicious links, downloading malicious attachments, or entering sensitive information on fake websites.
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Tel Aviv Startup Launches World’s First AI Hotel Receptionist
An Israeli startup has launched what it says is the world’s first generative AI hotel receptionist, which it says will ease shortages in hospitality staff worldwide…
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Wyndham Launches New Hotel Owner and Guest Engagement Platforms
Wyndham Hotels & Resorts, the world’s largest hotel franchising company by the number of properties, recently announced the launch of two new platforms designed to enhance the hotel ownership and guest experience…
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Wyndham hotels CEO speak on future AI plans for company
Richard Quest speaks with Wyndham Hotels CEO Geoff Ballotti about its development of an AI chatbot concierge.
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Revolutionizing The Hospitality Industry With Artificial Intelligence
The hospitality industry has always been at the forefront of innovation, constantly seeking new ways to enhance guest experiences and improve operational efficiency…
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W South Beach Elevates Hotel Event Experiences with 3D-Mapping Technology
W South Beach, a renowned Marriott hotel in Miami, has recently unveiled its $6 million ballroom and meeting space renovation. The space is equipped with innovative 360 projection technology, a first for a hotel in North America…
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How Generative AI Tools Can Evolve (and Increase) Direct Hotel Bookings
Generative artificial intelligence tools like ChatGPT are all the rage right now, with new announcements every week, especially in the hospitality industry…
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Hackers Exploit Zero-Day Flaw in Software Used by Resorts and Hotels
In the evolving hospitality industry landscape, where vacation rental software has transitioned from luxury to necessity, a growing concern emerges regarding cybersecurity…
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