Technology

Emails sent to dozens of restaurants, including those with Michelin stars, threaten a barrage of one-star reviews unless owners pay.
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Cybercriminals are finding new ways to hold their victims hostage – and a recent cyberattack on a luxury resort should serve as a warning for your business.
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Whether its via QR codes, mobile apps or web apps – contactless technology drives revenue and guest satisfaction.
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Marriott International has suffered a security breach potentially affecting up to 400 customers…
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Search the term “mobile-friendly website” on Google. There are nearly 1,800,000,000 results. With all this hype, are you wondering what this term means? Importantly what it means for your hotel?
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Hospitality workers face risks every day that can lead to injury while on the job…
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Restaurants may not always be able to make waits shorter, but they can make them better for the customer. Here's how.
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Once a symbol of pandemic-era hospitality, the cold grab-and-go breakfast bag has fallen out of fashion, as hotels strive to not only bring back hot breakfast and buffets but also ensure their spread is better than ever…
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A celebrity chef and a veteran luxury hotelier have announced a new hotel brand where regional food is the star.
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A groundbreaking submersible has welcomed passengers on its first ever public dives in a hugely significant move for submarine tourism.
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There are a variety of important steps hoteliers can take to reach carbon net-zero targets. Learn what they are in this Q&A with Andre Marino of Schneider Electric.
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THE startup he founded was acquired by Booking Holdings and now he’s the CEO-in-waiting of Agoda, waiting to step into the role on July 1. How did he get from founder to employee to CEO?
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The right tools can help you look deeper into the market to better understand where business is going.
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Is sustainability in the hospitality industry just another trend?  Is it one more thing to "check off the list" for General Managers and Marketing Directors to gain a competitive edge or catch up with the hotel next door that just got a green label…
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In 2023, third-party cookies are going away, whether hotel marketers like it or not. This is a fundamental shift away from a 30-year-old technique that marketers have relied on to track potential travelers across sites…
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For some hoteliers, a Revenue Management System (RMS) seems like the ticket to higher occupancy and room rates. Get the software, input some data and away you go. Or something like that.
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The World Travel and Tourism Council (WTTC) has published a report offering a blueprint to governments on how best to implement a common digital travel portal.
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NoMo SoHo is the latest to claim an NFT first with its launch of a token with hotel stays attached. The property, and its owner Sapir Corp, believe it's the first hotel in the United States to enable guests to book stays via blockchain technology…
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Marriott International, Inc., today announced the launch of the Marriott Media Network, an omnichannel cross-platform advertising solution for brand advertisers, enabling curated content experiences and offerings to guests throughout their travel…
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The bed and breakfast (B&B) bundle is the classic of classic packages that nearly any hotel can use to help build revenues…
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Tyler Morse, chairman and CEO of MCR Development recently advised attendees at the Asian American Hotel Owners Association annual trade show and conference to “Increase your rates; do it with confidence. … Stop wasting money … Buy smart technology.”…
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At its annual partner event, EXPLORE, Expedia Group debuted a three-tiered strategy to redefine its place in travel, including a new technology platform to power the industry called Expedia Group Open World; a reimagined marketplace that rewards…
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By including these strategies and tactics into your management plan, your hotel will be able to optimize hotel housekeeping duties to a manageable level.
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Welcoming travelers back while still absorbing the shockwaves of the COVID-19 pandemic has spurred a digital evolution for the travel and tourism industry. A rapid move to the cloud offers new ways of reaching customers—and introduces new risks…
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