Technology

Jens Busch has vast experience in the luxury service sector over the past two decades…
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When Facebook announced their rebranding to Meta, a tidal wave of popularity crashed on the alternative reality: the Metaverse.
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The metaverse may be all of the rage these days. But Expedia Group CEO Peter Kern doesn’t think we’ll be traveling there anytime soon, saying he thinks we will want to be in the “real-verse” for some time to come…
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EV Hotel, which is billed as “the first crypto and tech hotel,” has partnered with Chicago Digital Exchange (CDX), a cryptocurrency and NFT exchange, on a CDX Crypto trading floor, which will make its debut in a number of EV Hotels when they open…
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These days hospitality managers are virtually bombarded by trade press ads, online marketing, and tech company pitches that offer advanced-technology products and services designed to revolutionize the entire industry…
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Social media has become a powerful business tool since its inception. Gone are the days of MySpace, Friendster, and Photobucket…
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Ori combines engineering, technology, and design expertise to create transformable furniture and provide more flexible and multi-functional spaces that are also more sustainable.
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Hotels would be wise to ditch the powdered dairy and differentiate themselves by aligning with local roasters for artisanal coffee programs…
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Travel marketing is based on feelings and appeals to the senses. From adventure tours to city breaks, many of the most effective campaigns are based on creating tangible wants and desires in the consumer…
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Chinese property developer Shimao Group said on Friday it would sell a hotel in Shanghai to state-owned Shanghai Land Group for 4.5 billion yuan ($707.83 million), as it seeks to reduce its debt amid a crisis in the country’s property sector…
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Coronavirus has created two pandemics: COVID-19 and its growing number of mutations and a “shadow pandemic” of violence and intolerance, largely against service workers with in-flight incidents getting the most press…
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By taking these three major trends into consideration, hotels can take steps to future-proof their business operations in the wake of future challenges.
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A design aesthetic that is easier to maintain and gives guest rooms the sense of a larger space and more light — but often a view of the toilet — needs to be artfully executed for post-pandemic hospitality marketing…
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Bella provides instant guest service while reducing fixed labor expense by answering most calls currently handled by front desk agents.
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The Importance of Automated Forecasting of True Inventory Availability
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As we've all experienced, it can be a hassle to have to call a company's customer service or contact center in order to resolve an issue you are experiencing…
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Millennials are now the largest adult cohort worldwide with roughly 1.8 billion people equaling 23% of the global population…
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The global pandemic has affected nearly every aspect of business and dramatically altered the state of business travel, leisure travel, events and conferences.
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Become a hometown hero with strategies that appeal to local drive-in markets
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The third quarter of 2021 saw major online travel players continue to increase advertizing and marketing spend.
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The term "collaborative innovation" is quite often associated with the fields of technology development or software development, where companies prioritize innovation to succeed and stay ahead of the competition, even encouraging collaboration with…
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The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced food and beverage outlets to look beyond the traditional…
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To keep their guests, employees, and properties secure, hoteliers today must consider both physical and digital environments…
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The two largest U.S…
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