Technology

Chinese property developer Shimao Group said on Friday it would sell a hotel in Shanghai to state-owned Shanghai Land Group for 4.5 billion yuan ($707.83 million), as it seeks to reduce its debt amid a crisis in the country’s property sector…
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Coronavirus has created two pandemics: COVID-19 and its growing number of mutations and a “shadow pandemic” of violence and intolerance, largely against service workers with in-flight incidents getting the most press…
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By taking these three major trends into consideration, hotels can take steps to future-proof their business operations in the wake of future challenges.
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A design aesthetic that is easier to maintain and gives guest rooms the sense of a larger space and more light — but often a view of the toilet — needs to be artfully executed for post-pandemic hospitality marketing…
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Bella provides instant guest service while reducing fixed labor expense by answering most calls currently handled by front desk agents.
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The Importance of Automated Forecasting of True Inventory Availability
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As we've all experienced, it can be a hassle to have to call a company's customer service or contact center in order to resolve an issue you are experiencing…
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Millennials are now the largest adult cohort worldwide with roughly 1.8 billion people equaling 23% of the global population…
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The global pandemic has affected nearly every aspect of business and dramatically altered the state of business travel, leisure travel, events and conferences.
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Become a hometown hero with strategies that appeal to local drive-in markets
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The third quarter of 2021 saw major online travel players continue to increase advertizing and marketing spend.
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The term "collaborative innovation" is quite often associated with the fields of technology development or software development, where companies prioritize innovation to succeed and stay ahead of the competition, even encouraging collaboration with…
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The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic changed that and forced food and beverage outlets to look beyond the traditional…
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To keep their guests, employees, and properties secure, hoteliers today must consider both physical and digital environments…
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The two largest U.S…
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Two of China’s largest hospitality and technology companies will work together to drive innovation in the country’s hotel industry.
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Choice Hotels International and Loews Hotels & Co. honored for outstanding achievement, vision and leadership in technological innovation.
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Why AI Technology has Failed the Hospitality Industry – Thus Far
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A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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File this under "Pretty Cool." For the first time in Dubai, a luxury hotel will operate as a floating building around which 12 other floating luxury villas are grouped with the possibility to sail to other anchorages at times…
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Energy, Water and Waste a Focus of 12th Edition of Uniform System of Accounts for the Lodging Industry
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Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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