COVID doesn’t mean the end of sustainability
Recently, the WHO launched an updated version of its guidance paper for COVID-19 management in hotels and other accommodation entities, which can be downloaded here.
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Technology
6 Ways to Turn a Crisis Into an Opportunity
When a crisis strikes an industry, most hunker down to reduce damage. Amid the chaos, it’s easy to overlook the opportunities a crisis turns up.
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Digital is the new normal and the future of hospitality
The past few months have been a strange time in the hospitality industry. We have seen a lot of hotels closing. Some haven’t opened up since. But the ones that did are doing a lot to keep up with the new normal…
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The future of OTAs: what to expect from their new adaptive strategies
Online Travel Agencies have always been a subject for debates among hoteliers. Should we reinforce our direct channels of distribution or rely on intermediaries? In general, there is no universal answer to that question…
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An inside look at revenue management from a CCO’s perspective
I had the pleasure of speaking with Kym Kapadia, chief commercial officer and head of hotels for Aprirose Real Estate Investment…
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Rival powers jockey for the lead in hypersonic aircraft
"I've spent my career on things flying fast," says Adam Dissel, who heads up the US operations of Reaction Engines. This British company is building engines that can operate at dizzying speeds, under conditions that would melt existing jet engines…
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UK hoteliers rethink relationships with ‘silent’ OTAs
Online travel agencies have made billions from the hotel industry, which has led hoteliers to ask where OTAs have been during the COVID-19 pandemic and what that says about the nature of partnerships.
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San Francisco cleaning rules divide hotel owners, city
Hotel owners have filed a lawsuit, claiming the additional cost of complying with a union-driven cleaning ordinance will prevent them from opening properties in San Francisco even after other restrictions are lifted…
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Marriott Named in London Class Action Lawsuit Over Personal Data Hack
Marriott International, a leading hotel operator, is facing a London class action brought by millions of former guests demanding compensation after their personal records were hacked in one of the largest data breaches in history…
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Coronavirus: Hotels and Airbnb plan 'fundamental shift' after COVID-19 lockdowns
As lockdown restrictions are eased in several European countries, many in the travel industry hope that with higher cleaning standards and social distancing, business can continue in a new form.
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citizenM unveils minimal-fuss contactless experience
Transforming the way mobile citizens travel with a fun, free, global app, the ‘affordable luxury’ lifestyle and hotel brand, citizenM, is upgrading to a minimal-fuss contactless experience. Using a mobile device, guests can open their rooms or…
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Marriott introduced new digital content on meetings and events
Following the announcement of Marriott International’s Commitment to Clean and Global Cleanliness Council, Marriott has introduced digital content about re-defined processes and re-imagined spaces guided by cleanliness experts and best practices to…
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Norwegian Airports Going Touchless for Domestic Service
COVID19 has us thoughtful about travelling, being in crowds and close contact. Norway is implementing touch-less technology to keep us flying and feeling safe.
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Stunning desert hotel project in Abu Dhabi revealed
Architectural design competition organisers Bee Breeders, in partnership with the Environment Agency Abu Dhabi (EAD), have announced the winners in an international contest to design a 'mega dunes eco-lodge' for the Rub’ al Khali desert…
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