Bill Gates, Amazon and British Airways are backing a hydrogen plane startup
A California-based startup that promises to make zero-carbon flight a reality has just received a major vote of confidence.
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Bill Gates, Amazon and British Airways are backing a hydrogen plane startup
A California-based startup that promises to make zero-carbon flight a reality has just received a major vote of confidence.
read more
Ghost kitchens help to maximize hotel F&B space
Food-and-beverage experts from Davidson Restaurant Group, Butler Hospitality and C3 explain how embracing “ghost kitchens”—a term with different connotations for different businesses—can benefit hoteliers…
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Space tourism: Virgin space plane to fly above new base
Virgin Galactic is set to carry out a milestone test flight of its rocket-powered tourist plane on Saturday…
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Technology in Hospitality, Evolution, Innovation and Guests
In hospitality, technology is a complicated problem. For an industry that has historically excelled and set the bar for customer experience, buying technology solutions has not been on the top of the list…
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GlobalData: Travelers May Choose Direct Booking Over OTAs Post-Pandemic
Online travel agents (OTAs) were the primary choice of booking channel for 44% of global respondents in Q3 2019, according to GlobalData, a data and analytics company…
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Data-based cleanliness proof to reassure guests in the COVID-19 era
Cleaning protocols, sanitary standards and hygiene procedures. In the age of COVID-19, these terms have become omnipresent. Most hotel groups have implemented new security and hygiene protocols to reassure guests and make them feel safe…
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Updated Airbnb IPO Filing Sets Pricing Range With $35 Billion Valuation
Airbnb plans to raise $2.5 billion with an initial public offering that will price shares in the range of $44 to $50, according to an updated filing on Tuesday. The Airbnb IPO could occur in mid-December…
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In the modern age, how businesses engage their customers continues to evolve rapidly. Consumers have changed how they search out the brands they want to buy from, how they choose between options and what they expect with regards to service…
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Asia mega-project designer leads with head and heart
Now, more than ever, fresh perspectives about design aesthetics in hospitality settings are required to succeed in a COVID-informed world…
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Writing your plan for 2021 starts with the PMS
Planning ahead into 2021 amidst ongoing second wave lockdowns, staged reopenings and the dangling carrot that is a vaccine is a doozy…
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Airbnb Considers OTAs as Biggest Competitors, Not Hotels
How Airbnb sees itself matters, not only for the future of the company but how markets and competitors react to such a globally disruptive force that has emerged out of nowhere in the last decade.
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‘Workspitality’: Inspired but complex
As hotels across the world continue to grapple with the pandemic, they are becoming increasingly creative in their approaches…
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5 key ways to avoid cybercrime
As the hospitality industry allocates increasing efforts to ensure guest and employee safety through automation and technology, significant risks are possible…
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50 Years of The Hotel PMS (and why it matters)
The hotel PMS has been around for about 50 years. That’s HALF A CENTURY. That’s as old as the Beatle’s last album Let It Be, Walt Disney World, Watergate, and Amtrak.
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How hotels can use top-of-funnel data to capture recovering demand
As hoteliers engage in the budgeting process for 2021, one thing that’s clear is that demand and financial projections for the months ahead are anything but clear…
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The magical properties of Tea: a personal and factual journey
A Brit: "Would you like a cup of tea?" - An Italian: "Why, do I look unwell?"
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Tips on How to Market your Hotel on Instagram
It’s no surprise that hotels and travel brands are winning on Instagram. With its core focus on sharing visually engaging photography, Instagram is one of the ideal places for hotels and resorts to attract new guests or lure travelers back…
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A major shout out to all Housekeeping Departments in all properties and all over the world, for being able to cope with the new needs brought by pandemic…
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Marriott International fined £18.4 million for data breach
The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
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Optimize Your Weekly Revenue Strategy Meeting
As revenue managers, we eat sleep and breathe reports, channels, daily rates, pace, etc – but are we articulating the importance of these items to other teams within our organization?
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Expedia Study Reveals Increasing Importance of OTA Travelers in Economic Recovery
A new Expedia Group study, in partnership with research firm BVA BDRC, examines the contributions of online travel agencies (OTAs) to the US travel and tourism sector, the spending patterns of OTA travelers and the role of OTAs in the hotel booking…
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Security via Passwords: Will it soon be a thing of the past?
When used correctly, passwords are an extremely simple and effective way to protect data and IT systems from unauthorized access. However, creating a complex password, never mind remembering it, is difficult…
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Why this space age airplane could change flying forever
It looks like a spaceship, runs on fuel that up until a few years ago experts were calling "crazy," and has barely left the drawing board, but in the eyes of one of the world's leading aircraft manufacturers, it's undoubtedly the future…
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COVID doesn’t mean the end of sustainability
Recently, the WHO launched an updated version of its guidance paper for COVID-19 management in hotels and other accommodation entities, which can be downloaded here.
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