WeHo citizens, businesses fight back against hotel worker ordinance
Concerned West Hollywood residents, workers and businesses today announced the formation of Save Our Services West Hollywood (S.O.S…
read more
WeHo citizens, businesses fight back against hotel worker ordinance
Concerned West Hollywood residents, workers and businesses today announced the formation of Save Our Services West Hollywood (S.O.S…
read more
Is emotionally intelligent leadership a solution to your labor challenges?
Oye como va…or…here’s how it went down: Many, many moons ago, nearly at the onset of revenue management, I was booking a room for a weekend in Manhattan with a reservation agent for a major brand that will remain nameless…
read more
Brand Finance: Hilton remains world’s most valuable brand
The total value of the top 50 most valuable hotel brands has decreased 33% year-on-year, down from $70.2 billion in 2020 to $47.4 billion in 2021, according to brand value consultancy Brand Finance.
read more
4 Key Takeaways From Skift’s Hospitality and Marketing Summit
Accelerating vaccine efforts this year helped the travel sector turn a corner in major markets like the U.S., leading hotel companies to focus both on recovery and growth opportunities.
read more
Hotel Labor Costs Are Up Across The Globe. Here’s How to Cope.
The U.S. isn’t the only country having issues filling hotel positions. In the wake of pandemic-induced layoffs and furloughs, properties around the globe are having trouble staffing up.
read more
Airbnb reportedly pays tourist $7m after rape
Airbnb paid a tourist $7m (£5m) after she was allegedly raped at knifepoint at a rental property in New York City, according to media reports.
read more
Why hotels are experiencing a sweet moment in direct sales
Direct selling, both telephone and website, has gained a large share of sales during the pandemic…
read more
Wyndham launches Registry Collection Hotels brand
Wyndham Hotels & Resorts has unveiled its 21st brand, Registry Collection Hotels, adding a luxury offering to the upper end of the company’s growing portfolio…
read more
Multifamily hotel hybrids new option for hoteliers
As the occupancy rates around the country have dropped due to the pandemic, hotel owners and operators are taking a look at new ways that they can fill their rooms…
read more
Roaring 20s: How Hospitality Leaders are Building Profitable Recovery Strategies
Hoteliers have been adapting their strategies throughout the COVID-19 crisis to capture demand, from both old and new opportunities…
read more
Hotel general managers faced a crisis like no other. How will the lessons they learned apply to the future?
read more
To Decrease Or Not To Decrease Hotel ADR?
Following the economic fallout of 2020, many hotels and other tourism businesses have rushed to lower prices in an effort to stimulate demand. In this article, I analyze the competitive challenges of hotel ADR in the current climate…
read more
Amadeus: Global hotel occupancy reaches two-thirds of pre-pandemic levels
Since the start of the pandemic, hoteliers have had to rethink many aspects of their business to accommodate new safety procedures, cater to changing guest needs and survive in an extremely complex operating environment…
read more
IHG Drops Holiday Inn and Crowne Plaza Hotels With Lousy Customer Service
The pandemic nosedive in business helped IHG accelerate its plan to cut a few bad apples from the Holiday Inn and Crowne Plaza network…
read more
NH Hotel Group joins Global Hotel Alliance
NH Hotel Group will join Global Hotel Alliance (GHA) and merge the NH Rewards loyalty program with GHA’s Discovery loyalty program in early 2022, establishing Discovery as one of the 10 largest loyalty programs in the hospitality sector, with more…
read more
Kempinski launches new fitness room category
Kempinski Hotels has launched a new room category designed for fitness in partnership with Technogym…
read more
Wyndham expands franchisee relief measures reducing breakfast costs
Wyndham Hotels & Resorts is expanding franchisee relief measures by reducing breakfast requirements for its economy brands…
read more
Hospitality Companies Thought Insurance Coverage Would Be There for a Crisis. It Wasn’t.
Caesars Entertainment is the latest hospitality company to wage a legal fight against its insurer to get a business interruption insurance payout due to government-ordered pandemic restrictions.
read more
New York hotels are poised to make a brand new start of it
On the heels of a tough winter, New York's embattled tourism and hospitality sectors may finally be turning the corner.
read more
Moscow's palatial Yeliseyevsky food hall closes after 120 years
Yeliseyevsky Food Emporium, an iconic food hall set in a palace in Moscow, is closing its doors after 120 years in business.
read more
Europe’s hotels see values fall by up to 15%
Sharp declines in revenue caused by the pandemic coupled with a more cautious approach to lending has prompted hotel valuations to fall over the past 12 months, although not as steeply as some had initially anticipated…
read more
US investors make first UK acquisition with purchase of The Old Bell Hotel
Knight Frank has completed on the sale of The Old Bell Hotel, a 13th century hotel in Wiltshire to American investors Whim Hospitality, selling off a guide price of £3.75m.
read more
A Consultant’s Perspective on the Pandemic in 2021
The pandemic continues to plague our operations and practically all aspects of our daily lives…
read more
Sonesta launches global hotel franchising organization, adds Quinn
Sonesta International Hotels Corporation has launched its renewed global hotel franchising organization…
read more