Welcome Mobile Engagement to Revamp Your Guest Hotel Experience
A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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Welcome Mobile Engagement to Revamp Your Guest Hotel Experience
A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
read more
Comment: Travel’s new normal is uncertainty
The industry must find a way to work around this unpleasant reality, says Steve Endacott . Like many in the travel sector, I had hoped the worst of Covid-19 disruption was behind us and we could look forward to a strong summer 2022…
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Future Hotel Acquisitions Will Not Target the Usual Suspects
Just because a company isn't in the business of renting out guest rooms to travelers doesn't mean they aren't attractive in the eyes of a hotel mergers-and-acquisitions team. Future hospitality M&A is going to be more creative than in prior decades…
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It’s What’s Behind The QR Code That Counts
Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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How to Properly Handle Fraud and Harassment Allegations in Hospitality
When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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Courtyard by Marriott reveals new design strategy
Courtyard by Marriott has revealed plans for a “modern design evolution and robust renovation strategy” for North America. More than 375 of the brand’s earliest generation hotels throughout the U.S…
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Legal Landmines to Avoid When Hiring Minors
The pandemic and related shutdowns forced many hospitality employers to dramatically scale down their workforce in 2020, and initial consumer hesitancy coupled with travel restrictions necessitated slow re-openings for many in the industry…
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More Than 70% Experiencing Increased Costs, Lack of Availability for Key Items…
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