Hotel Dispute Lawyer: Disclosing Mandatory Resort Fees - What Hoteliers Need to Know
On July 1, 2024, a comprehensive ban on pricing goods and services without including all mandatory fees will go into effect in California…
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Be aware: Tricky price increases at Hungarian hotels
The hospitality industry is witnessing a shift in pricing strategies as hotels grapple with cost increases…
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Death by a thousand fees: Customers navigate minefields of hidden charges
When did it become common practice for companies to charge people to death at point-of-sale, after pulling them in with lower advertised prices? In an age where transparency in pricing should be the norm, consumers are navigating a minefield of…
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Chargebacks are a bigger problem than most hoteliers think
For hotel managers, dealing with unhappy guests is part of the job: you do your best to smooth ruffled feathers, address the underlying problems and make sure that you manage similar situations better in the future…
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A hotel in China charges guests for a second shower, sparks backlash
In an unusual case, a sign outside a hotel in China indicates that guests who opt for an additional shower or bath will incur an additional charge…
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