Clean guest data and why it matters
Even with the best intentions and training in place, it’s very easy for hotels to experience data inaccuracies…
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Clean guest data and why it matters
Even with the best intentions and training in place, it’s very easy for hotels to experience data inaccuracies…
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Arash Azarbarzin Named Chief Executive Officer for Highgate
Highgate announced yesterday the appointment of industry pioneer, Arash Azarbarzin, as Chief Executive Officer. The pivotal hire signifies Highgate's increased focus on building a world-class team and expanding its luxury and lifestyle capabilities…
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Graduate hotels open in Cambridge and Oxford
Graduate Hotels has opened hotels in Cambridge and Oxford. The two hotels – the Graduate Cambridge and The Randolph Hotel by Graduate Hotels – have opened for overnight stays, with the bars and restaurants opening in coming weeks…
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IHG Hotels & Resorts Launches New Luxury & Lifestyle Brand, Vignette Collection™
IHG Hotels & Resorts has announced Vignette Collection™ as its new Luxury & Lifestyle brand, with hotels in Australia and Thailand the first to join the collection.
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Kempinski Extends Bernold Schroeder's Mandate As Chairman of the Management Board of Kempinski
The Kempinski Supervisory Board has resolved on an early extension of Bernold Schroeder’s mandate as Chairman of the Management Board of Kempinski AG and confirmed his role as Chief Executive Officer of the Kempinski Group. Mr…
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BWH Hotel Group Announces Retirement of David Kong, President and CEO
BWH Hotel Group announced that David Kong, president and CEO, will be retiring at the end of 2021. Kong, the industry’s longest running CEO, joined Best Western Hotels & Resorts in 2001 and was named CEO in 2004…
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Understanding the Security Risks of Your Hotel’s PMS Data Hosting Environment
Whether hosted in the cloud, on premise, or in a self-managed data center, managing your security risks should be IT’s top priority to keep your data, and your guests, safe
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33 years ago, Joachim Marusczyk was a young public servant at the headquarters of German railway company Deutsche Bahn and a man who was always one step ahead. He was responsible for the revamping of major stations and for hotel and catering leases…
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Edwardian Hotels opens The Londoner
The Londoner finally opened its doors this week, proclaiming itself to be “the world’s first super boutique hotel”.
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Gordon Ramsay to open second restaurant at The Savoy
Michelin-starred chef Gordon Ramsay is to open a new restaurant at The Savoy hotel on the Strand in London.
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UKHospitality and BII call on Government to introduce Business Rates reform
UKHospitality and the BII have welcomed the opportunity to comment on the Government’s Business Rates Revaluations Consultation.
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Why Investing in Cybersecurity Insurance has Become Vital for Hotels
Global cybercrime is expected to grow 15% year over year for the next five years, costing companies worldwide an estimated $10.5 trillion by 2025 – more than triple the cost of $3 trillion in 2015.
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Founder Dave Johnson departs Aimbridge Hospitality
Dave Johnson, founder/executive chairman, Aimbridge Hospitality, has left the company to pursue other external opportunities.
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The Hospitality Employee Conundrum and How to Adapt
As we come out of the pandemic, the conundrum of finding and retaining hotel employees has reached new levels…
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Cancellations top 50% for UK hotels as travellers take a chance on trips abroad
Hotels around the UK are seeing cancellation rates of over 50% as holidaymakers plan trips abroad following changes to the traffic light system.
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Q&A: HOTELS RISING STAR, AIMBRIDGE’S JACK BUTLER
Jack Butler, regional vice president of Operations, Aimbridge Hospitality, was named one of HOTELS Top 10 Rising Star award winners for his proven performance, leadership and problem-solving skills, as well as his intangible skills of optimism…
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Watergate Bay’s CEO Will Ashworth on hitting the ‘suite’ spot with the hotel’s new Beach Lofts
After a transformation project, the former Jamie Oliver restaurant space at Watergate Bay has been reimagined into seven new suites that will define a new room category at the hotel and within the wider portfolio…
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Arne Sorenson Posthumously Receives The Lodging Conference’s Lifetime Achievement Award
Harry Javer, producer and founder of The Lodging Conference, one of the industry’s events for hotel owners, CEOs, and deal makers, announced that Arne Sorenson, the beloved former president and CEO of Marriott International, has been selected…
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