Menu Price Increases Need a Quick Reverse Course
When industry people get together to talk about hospitality there is never any shortage of enthusiasm. Topics of discussion often include new methods, advancements, current concerns, and directional advice, but how do you know what to accept as…
read more
76% of surveyed hotels report staffing shortages
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
read more
The U.S. hotel industry notched a big win in the latest jobs data: The American hospitality and leisure sector — which includes restaurants and hotels— is back to pre-coronavirus pandemic levels.
read more
Delray’s Seagate hotel, beach club to lay off workers as owner ramps up remodeling project
The decades-old Seagate Hotel & Spa and an affiliated beach club are laying off 69 employees as the two locations prepare for a “major remodeling” at both sites, according to a filing by the properties’ management with the state of Florida…
read more
UK Hotel Industry Shows Resilience with Projected Growth Despite Pandemic Challenges
The UK hotel sector has demonstrated notable resilience in the face of substantial economic challenges over the past few years. Following the Brexit vote, the depreciation of the pound sterling rendered the UK a more accessible destination for…
read more
The hospitality education system is facing a crisis. Due to a significant and growing disconnect between what the industry needs and what educational institutions are providing in terms of educating and training…
read more
Hourly workers are in demand—here’s how to win them back in a tight jobs market
As the needs of the workforce evolve, here are three practical things employers should be doing to attract the right people and hit their staffing goals.
read more
In the recently released HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024, the second trend investigates how the gig economy and fractional staffing models are changing talent…
read more
Efling Union Workers to Vote on Strike
Janitorial staff in Efling Union will vote on strike action starting this Monday. If approved, cleaners in the Reykjavík capital area would strike on March 18…
read more
Hotel staff shortages may drive travel costs in US to all-time high
A scarcity of hotel employees and lack of adequate pay for them could drive travel costs to higher levels than what they currently are…
read more
The cost of living and the lack of affordable housing for seasonal staff in the hotel sector is causing problems this season. Meliá was one of the large chains that were forced to house workers in their own hotels to cope with the problem last year…
read more
How Hotels Are Attempting To Address Ongoing Staffing Shortages
As the hospitality sector contends with a persistent shortage of workers, hotels are intensifying efforts to attract and retain talent, leveraging a mix of incentives, competitive wages, and technological advancements…
read more
Luxury Hotel Chains Accused of Price-Fixing Scheme, Lawsuit Alleges
In a recent legal development, prominent hotel chain operators including Hilton Worldwide Holdings Inc., Hyatt Hotels Corp., Inter-Continental Hotels Corp., Marriott International Inc., and Accor Management find themselves embroiled in a lawsuit…
read more
A popular Italian ski resort is lying idle this winter after unusually warm temperatures left entire mountains without any snow…
read more
Gaza war paralyses Israeli tourism for third year
In Israel's biblical city of Nazareth, the basilica is empty, restaurants and shops that usually thrive on Christian pilgrims are closed, and many hotels have been shut for months…
read more
Five New England ski resort employees fired after giving Nazi salutes
The employees allegedly photographed themselves in swastika armbands at a costume party. A Vermont ski resort fired five of its employees this week after they posted an image on Instagram showing Nazi symbolism…
read more
Two-thirds of hotels report staff shortages despite record wages
More than two-thirds of U.S. hotels have experienced staff shortages in 2024 despite raising wages to an all-time high since the COVID-19 pandemic, an industry survey shows…
read more
ADA can override workplace policies, EEOC reminds employers
A Manhattan hotel has paid $42K to settle claims it refused to allow a front-desk clerk to sit down. The Library Hotel, based in Manhattan, has settled a U.S…
read more