Embrace ESG and hire professional asset managers right from the start, hotel investors advised
As Malaysia’s tourism and hospitality industry eyes a post-Covid pandemic boom, hotel investors are being urged to look beyond traditional profit measures or risk owning assets that could quickly lose value in an evolving marketplace…
read more
Few places are as dramatic or revealing (or, unfortunately, filthy) as a New York City hotel room. But this fall, you can rest assured that the filthy part won't be part of a new immersive play that will unfold in very close confines behind a hotel…
read more
Competition intensifies in US midscale extended stay
This year, Extended Stay America celebrates 30 years in business. Originally a pioneer in the midscale, Extended Stay America today remains the only major lodging company exclusively focused on the extended stay category…
read more
Former outback pub manager claims ‘rape me’ messages to worker were ‘work terminology’
The former manager of a famous outback pub in a West Australian tourist hotspot has told a jury that messages he sent to his employee asking her to “rape” and “abuse” him were “work terminology”.
read more
The Defining Skill of Today’s Luxury Hotel GM: Insights from 20 Global Leaders
When Hospitality Net launched its first viewpoint in its recently launched Luxury GM World Panel, the focus was simple yet profound: What is the single decisive skill that separates an outstanding luxury hotel General Manager from the rest — and…
read more
President Donald Trump fumes as Dallas hotel manager beheaded in front of family by Cuban national
US President Donald Trump has directly addressed yet another incident of horrific violence during which a father was beheaded in front of his family, declaring the “time for being soft on these Illegal Immigrant Criminals is OVER under my watch!”…
read more
Korean retail, hotel sectors brace for influx of Chinese tour groups
South Korea’s duty-free, hotel and retail sectors are stepping up efforts to attract Chinese tourists as the government will allow group travelers from China to enter the country without visas starting September 29. The move, which permits visits of…
read more
Hotels may be the first stop for humanoid robots, says Unix AI founder
After its showcase at the World Humanoid Robot Games, Unix AI has been fielding calls from customers eager to adopt its Wanda robots.
read more
Loyalty Programs: Who’s Really Winning?
I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
read more
For god’s sake, spare me from business hotels with personality
A behind-the-scenes look at the work of Rutherford Hall, critical communications strategist
read more
Forbes vs. Michelin vs. 50 Best: Which Hotel Rankings Really Matter
Stars, keys, scores, lists…everywhere you look, hotels are being ranked…
read more
7 lessons I’ve learned: Adam Dyke
In our new monthly feature, hospitality leaders share the moments that have taught them valuable career lessons. Adam Dyke, general manager of The Grand, York reflects on the biggest takeaways from his prolific career in hospitality…
read more
Inside Whisky Maker Ardbeg’s Whimsical New Hotel in Scotland
Single-malt whisky maker Ardbeg just stepped onto the hotel scene.
read more
Mayfield launches offering hoteliers ‘a third way’
Designed for hotels that want the flexibility of independence with the support, systems and scale of a modern platform, Mayfield provides operational freedom, access to global markets and a wide range of systems and advanced technology to increase…
read more
Relief for campaigners as five-star hotel on Milos’s famous ‘moon beach’ halted
Environmental campaigners have welcomed a decision to halt construction of a disputed five-star hotel on a Greek beach known for its outstanding natural beauty.
read more
Navigating the Next Frontier of Social Commerce in Hospitality
The launch of TikTok Go, in partnership with Booking.com, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app, enabling content creators to earn commissions when their followers make reservations. It is not…
read more
Max Lamb Turns Hotel Waste Into the WASTED Collection – 001
In his ongoing bid to highlight the idiosyncratic properties of various raw and manufactured materials, seasoned British designer Max Lamb has forged an intrinsically sustainable practice. He’s crafted distinctive chairs out of cardboard that, by…
read more
Lotte Hotel Launches Kimchi Stew HMR, Expanding Kimchi Business for Global Market
Lotte Hotel & Resort is accelerating its kimchi business expansion and has newly introduced a home meal replacement (HMR) kimchi stew. The strategy is to leverage its global chain to start full-scale overseas exports from next year…
read more