Six ways voice-assisted tech delivers business value
Voice-controlled technologies are everywhere in everyday life. Over one-third of Americans now own a smart speaker, like an Amazon Alexa or Google Home, and 7 out of 10 say they use it at least daily…
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Envisaging the AI Hotel of the Future
Imagine that you are eagerly organizing a weekend getaway for your daughter's 16th birthday…
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THE U.S. HOSPITALITY industry is set to harness AI to reshape the “typical” guest experience, according to hotel revenue management software and services provider IDeaS…
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Spotlight Interview: Mark Lewis, Founder and CEO at HotelREZ
Twenty years ago, Mark Lewis founded HotelREZ, creating one of the largest and highly awarded hotel distribution consortia, as well as launching World Rainbow Hotels, the world’s only GDS-enabled consortia for the LGBTQ+ market…
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RateGain Raises $72 Million for Investments and Acquisitions
Indian travel tech firm RateGain, which is publicly traded, raised $72 million for investments and acquisitions to “build an AI-powered integrated tech stack” to power its travel and hospitality clients, the company said…
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Digital Nomad Startup Raises $325 Million For 150 Boutique Hotels
Traditional short-term rentals often don't work well for the digital nomad who also wants to socialize. Outsite is trying to fill that gap…
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How Hotels Can Protect Power Devices from Looming Cyber Threats in an Interconnected IT Environment
As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests…
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Best practices for navigating generative AI's growing role in the workforce
Michael Burt, vice-president at the Conference Board of Canada, joins BNN Bloomberg to talk about how generative AI tools like ChatGPT are transforming the labour landscape.
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IHG maximizes hospitality with multicloud
The hotel multinational’s multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line…
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Iconic Singapore hotel caught up in major data breach
The prestigious Marina Bay Sands (MBS) resort complex in Singapore has become the latest major hospitality operation to fall victim to cyber criminals after a serious breach of its Sands LifeStyle loyalty programme, which has seen the data of…
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Gen Z shapes hospitality towards a more digital and environmentally aware industry
As of now, Baby Boomers are still the biggest spenders in tourism. However, Gen Z is catching up and will continue to do so as they start or advance in their career…
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Hotel rooms are starting to feel like they were made just for you. Personalized music plays when you open the door. Lighting and air-conditioning are set to your ideal levels…
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Blue Diamond Resorts Takes Its Second Hotel Into the Metaverse
Blue Diamond Resorts proudly announces its latest innovation in the virtual reality universe with the introduction of immersive 3D scenarios for their newest property, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort…
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How Dorsett Hotels’ investment in technology is paying off
Hong Kong hospitality brand Dorsett is creating a more tech-centric guest experience at its Gold Coast and Melbourne hotels with the roll out of smart solutions across numerous touchpoints in the guest experience, from pre-arrival to check out…
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MGM says costs from ALPHV ransomware gang attack could exceed US$110m
Casino and gambling giant MGM Resorts has revealed the cost of a cyber attack that took many of its Las Vegas operations offline in September…
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New York City's opulent Baccarat hotel has denied it is facing a cyber attack which impacted its crystalwear namesake brand…
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Airbnb cracking down on high fees, fake listings, removes 59,000 so far this year
Fake listings have emerged as a major problem for Airbnb, threatening to scare off consumers and prompting the short-term rental service to use AI in an effort to crack down on fraudsters…
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Caesars And MGM: Cybersecurity Issues Derail Shares Of Casino Names
It would be a nightmare for any large publicly traded American company but imagine the effects of a cyber attack on the security of major casino/resorts based in Las Vegas…
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