Crisis readiness: What to do before sirens sound
Crisis isn’t a one-time test. It’s a daily measure of readiness. The hotels that thrive aren’t reacting, they’re preparing.
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Why Your Favorite Server Quit — the Real Cost of Hospitality Burnout
Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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Women Travelers in Asia Shaping Hospitality Trends in 2025
A new Agoda survey outlines shifting travel preferences among women travelers in Asia, including a rise in cultural exploration, family trips, and solo travel.
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The Trump Organization and DarGlobal have announced plans for the Trump International Hotel & Tower in Dubai. The skyscraper will reach 350 meters (1,148 feet), making it one of the tallest buildings in the city…
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The Hidden Competition in Hospitality: Why Your Real Rivals Aren’t Other Hotels
Most hospitality marketers define their competition too narrowly — and it’s costing them bookings. They focus on properties that offer similar accommodations or experiences, but travelers don’t make decisions based on industry categories. They care…
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Egypt 'Extremely Challenged' by Hotel Rooms Shortage, Says Tourism Minister
Egypt says it needs 250,000 more hotel rooms to be constructed if its to hit its tourism goals for the next decade.
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Goes Big in Italy for Annual Dioriviera Beach Collection
BEACHY STATE OF MIND: “White Lotus” may have moved on to Thailand, but Dior is going big in Italy for the rollout of its annual Dioriviera bDioreach collection.
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What Marriott CFO, industry experts think of CitizenM deal
Hospitality pros say Marriott will need to work hard to ensure CitizenM doesn’t cannibalize its other lifestyle brand, Moxy. CFO Leeny Oberg says that won’t be a problem.
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From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
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From Fine Dining to Fine Living: Can F&B Brands Boost Real Estate Value?
Branded residences have become the flavour of the year in the UAE and the wider Middle East. Developers have embraced the idea that attaching a brand – any brand – can boost both price tags and investor appeal…
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Sabre sells hospitality business for $1.1 billion
Travel technology and distribution company Sabre Corporation has agreed to sell its hospitality solutions business to asset management company TPG for $1.1 billion.
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Owner plans to cut up and remove five-star hotel from Beirut
UAE billionaire Khalaf Al-Habtoor is considering hiring a Chinese company to deconstruct his five-star hotel in Beirut and move it to another country, following a decision in January to end all investment in Lebanon…
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Marriott International to Acquire the citizenM Brand
Marriott International announced it has reached an agreement to acquire the lifestyle brand citizenM, a unique and innovative offering in the select-service segment. The transaction is expected to accelerate Marriott’s global expansion of its…
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Will the Human Touch Become the Ultimate Hotel Luxury in an Automated World?
The $50 room service hamburger wasn’t memorable for its Wagyu beef or truffle aioli. What made it extraordinary was the moment it arrived at 2 a.m., delivered to a jet-lagged executive by John, the room service attendant. With a quiet smile, John…
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Student housing shares lessons with hospitality
The purpose-built student accommodation (PBSA) sector is one of real estate investments fastest growing sectors, with funds increasingly drawn by its high yielding models and favourable demand dynamics…
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Bridging the ‘say-do’ gap in sustainable travel
People say sustainability is important to them, but their travel choices don't always reflect these views. How do hoteliers manage?
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Driftwood recapitalizes 18 hotels
Following the $800 million recapitalization for their Space Coast portfolio, this transaction allows for some added leverage and liquidity for investors.
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