How IDeAS is democratising hotel revenue management
Balancing inventory management and overbooking is crucial across the hotel industry to maximise occupancy and revenue.
read more
By tag
Select Tags:
A Recap of TravelBoom's 2024 Hotelier Study
TravelBoom’s 2024 Hotelier Study takes an insightful look at the current market and industry hurdles and offers solutions for overcoming these challenges. The study surveyed more than 50 hoteliers operating a variety of transient hotels, resorts…
read more
Antitrust Lawsuit Targets Hotel Giants for Alleged Price Fixing with AI
A major antitrust class action lawsuit has been brought to federal court in San Francisco. The lawsuit, filed on Friday, accuses six prominent hotel operators of colluding to manipulate prices for their rooms through the use of AI-powered software…
read more
SevenRooms CEO Joel Montaniel Is Solving the Hospitality Industry’s Data Problem
SevenRooms CEO Joel Montaniel speaks about how his CRM company helps restaurants redefine their relationship with customers.
read more
UPDATE: Customer Data Confirmed Stolen in Omni Hotels Cyberattack
Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
read more
Digitizing Gratuity: Hotel Tipping for Modern Guests
Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector.
read more
Cendyn’s World Tour kicks off in New York
Hotel tech companies join forces for a globetrotting adventure of innovation, connection, and industry transformation.
read more
BUSINESS TRAVEL IS BACK AND CORPORATE CUSTOMERS NOW MORE DEMANDING THAN EVER
Business travel has just about reached its pre-pandemic revenue levels. However, the face of business travel is totally transformed with technology shifting the dynamics as the industry responds, says Ryan Haynes, director of Haynes MarComs…
read more
The 3 types and the implementation of training and development
Employee training and development is very crucial in employee performance and customer satisfaction. In a previous article, I described the connection of Training & Development to Employee Motivation and Customer Loyalty…
read more
Guesty, a leading software platform for property management in the short-term rental (STR) and hospitality sector, has announced a Series F funding round of $130 million. The round was spearheaded by KKR, a global investment firm, with Inovia…
read more
How Hotels Can Leverage Financial Integration to Boost Efficiency and Profitability
Within a hotel organization’s finance and accounting departments, the importance of system integration cannot be overstated. Ensuring that all elements of the tech stack complement each other’s capabilities not only streamlines critical property…
read more
A third of people have switched hotel rooms due to ‘bad air’
New research has uncovered the significant influence of air conditioning and ventilation on top-tier hospitality experiences, emphasising the vital role of air as a wellness trend gaining traction within the industry…
read more
Track This Hotel Launches Service to Help Travelers Save on Hotel Bookings
Today, Track This Hotel announced the launch of its platform to help travelers manage hotel booking costs more effectively. By monitoring hotel rates after booking, the service alerts users to potential savings, offering a practical solution in a…
read more
The Rise of Mobile Keys in Hospitality
Digital guest keys have come of age, overcoming many early hurdles, including technical issues, compatibility, and user adoption. Today, digital keys, accessed through a guest's smartphone, are becoming commonplace at upscale hotels and resorts and…
read more
Cybersecurity expert shares what guests, hotels should know in wake of Omni breach
In the wake of a recent cyberattack on Omni Hotels & Resorts that prompted a "shut down [of] its systems to protect and contain its data," experts are reminding people of the actions guests can take to preserve their digital safety and weighing in…
read more
A Sleep Escape at Four Seasons Hotel London at Park Lane
Sleep, or lack thereof, is a topic of which we all have plenty to say. Very few of us actually get enough good, quality shut-eye — according to The Sleep Charity, 40% of adults and children suffer from sleep issues. Many adults (43%) note that…
read more
Why Hoteliers Should Rethink Their Elevator’s Lifeline: PBX vs. Dedicated Emergency Phones
While PBX systems utilizing Voice over Internet Protocol (VoIP) networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to…
read more
Metaverse mapping: Blockchain’s role in building virtual hotel realities
The blockchain industry is experiencing exponential growth, with a compound annual growth rate (CAGR) of 56.3%, poised to reach an impressive $163.83 billion by 2029.
read more