11 Hotel Trends to Watch in 2025
2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the reality was less glamorous: growth rates stabilized, and staffing gaps stretched resources thin. The industry is at a tipping point. Although…
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A NEW fleet of butler robots will serve Brits with booze and food at an iconic Benidorm hotel - and they'll even interact with guests.
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In a digital-driven tourism landscape, young nobles are turning to short format storytelling, domestic travellers, and IPs such as music festivals to revitalise royal-owned heritage properties
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Exploring the Future of Property Management Systems: Learnings from Hotel Tech Report
Property management systems (PMSs) have been around since the 1970s. Fifty years on, those early pioneers bear little resemblance to today’s cutting-edge PMSs, and now the rate of innovation seems faster than ever…
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Is the Emory the Most Private Hotel in the World?
It took me a while to locate the entrance to The Emory. At first, I chalked it up to my notoriously horrendous sense of direction—drop me off a few blocks from my apartment that I’ve lived in for five years, and there’s a good chance I’ll still get…
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Why Are Hotel Sheets Always White? We Asked the Experts
Ever wonder why most hotels use white sheets? We've got the answer.
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Meet Bengaluru hotel's work-from-home receptionist. Netizens debate over innovation vs inconvenience
A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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Holidays can cost 50% more if you book on a computer, not a smartphone app
Families planning half-term breaks face paying up to 50 per cent more on Booking.com if they use a computer rather than the travel firm's smartphone app.
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Hotel Engine Expands Beyond Hotels, Achieving Valuation of $2.1 Billion
Hotel Engine, a Denver-based travel tech startup, has recently secured one of the year’s largest funding rounds for a travel company, raising $140 million and achieving a valuation of $2.1 billion. The company, which initially focused on hotel…
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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Hotel Tech-in: The sensors alerting hotel staff of cleanliness issues
Hygiene IQ’s sensor technology allows travelers to alert housekeeping staff of their needs, helping hoteliers improve the guest experience.
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Payment woes drive 63% of UAE hotel guests to abandon bookings
Nearly two-thirds (63%) of hotel guests in the UAE have abandoned their bookings because their preferred payment methods weren’t available, according to new research from FinTech Adyen. This statistic highlights a major challenge for the hospitality…
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A growing trend in the travel industry, particularly in the realm of hotel design, is reshaping the way travelers experience their surroundings. This movement, known as biophilic architecture, has captured the attention of global travelers and…
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Apple and Google wallets are part of a plan to make the hotel room key card obsolete
Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends…
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Tassos Kotzanastassis: How drones and AI can reshape hospitality real estate
Tassos Kotzanastassis is the founder and managing director 8G Group, a private equity real estate group,and a founding partner at Petra Hospitality Management, a hotel management company based in Istanbul and focusing on Turkey, East Mediterranean…
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One Blackpool hotel group told me in 12 months they paid £800k in commissions to Booking.com
Hoteliers and B&B owners have raised concerns over the business practices of Booking.com in Blackpool…
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Black Myth: Wukong sends China’s game-enabled hotels into overdrive, boosts room rates
Stay-and-play rooms with high-powered PCs prove popular among fans who lack their own hardware or just want a nice place to play with friends.
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The Hotelification of Offices, With Signature Scents and Saltwater Spas
Hoping to lure workers back to their desks, companies are designing “work resorts,” luxe spaces meant to compete with the comforts and versatility of their living room.
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