AI platform translates hotel guests’ speech into actionable data and insights
The adoption of Artificial Intelligence in both travel and hospitality isn’t particularly new – many tech platforms and service providers have been utilising AI behind-the-scenes for years now…
read more
Smugglers’ Notch Resort hit with fines for safety violations after 3-year-old’s drowning
After Tate Holtzman went missing at a Smugglers’ Notch Resort day camp last summer, staff discovered a dark, water-filled hole about two feet across in the grass near a picnic table. The realization dawned on them. Lifeguards arrived…
read more
IT to thank for most of Radisson Hotel Group’s business initiatives
With over 1,250 establishments in 95 countries, Radisson Hotel Group is one of the world’s largest in the industry…
read more
Regal Hotels to develop properties in Saudi Arabia
Regal Hotels Group, Cosmopolitan International Group, and the Ministry of Investment of Saudi Arabia (MISA) have signed a Memorandum of Understanding (MoU) to jointly explore a strategic partnership in hotel development and management…
read more
Mocktail recipes to try for Dry January
Mixologist Elizabeth Gascoigne shares delicious mocktail recipes for those looking to participate in Dry January.
read more
How Dave Travo Peries reinvented the classic with ‘The Zero Old Fashioned’ at Hilton Doha The Pearl
The hotel's assistant beverage manager reveals the creative process behind his signature non-alcoholic cocktail…
read more
Dubai’s Dutco Group acquires Scottish hotel and golf resort
Mar Hall Hotel, Golf and Spa Resort has been acquired by Dubai-based Dutco Group, supported by investment and asset management firm, Align Partners…
read more
Belgravia’s Gem: The Goring Hotel’s Social Impact Through the Hotel School
Located in the posh neighbourhood of Belgravia lies a hotel celebrated not only for its luxury but also for its royal connections — The Goring…
read more
FIVE Hospitality and The Pacha Group CEO Aloki Batra wins hospitality CEO of the Year
Batra was honoured at the CEO Middle East Awards in December - Aloki Batra, CEO of FIVE Hospitality and The Pacha Group, was honoured with the Hospitality CEO of the Year award at the recent CEO Middle East Awards ceremony…
read more
Year In Review: "Financial Security & Planning Back On HR's Agenda"
As 2023 comes to an end, Sanjay Bose, Executive Vice President and Head – HR & L&D, ITC Hotels shares the major HR trends & transformations in the hospitality industry.
read more
Hospitality leads way as tourism industry recovers
Hospitality has been the fastest sector to recover in the whole tourism industry in 2023, with its level almost equal to 2019, the China Tourism Association revealed recently…
read more
Valuable insights into how technological advancements harmonise with sustainability to redefine luxury in hospitality within the Indian context…
read more
HSMAI Perspective: Advancing Women in Hospitality
As we close another chapter and welcome the New Year, I reflect on HSMAI Foundation’s enduring commitment to our core tenets: attracting, developing, and engaging commercial talent in the hospitality industry…
read more
Then & Now: Danville and Bristol prepare for permanent casinos to open in 2024
Temporary casinos have been operating in both cities and have brought in more than $270 million in gaming revenue in 2023…
read more
World is your oyster with a hospitality qualification
As travel and tourism report shows that 14 million new hospitality graduates will be needed to fill a skills gap by 2025. The world is truly your oyster if you have an international hospitality accreditation in hand…
read more
Centibillionaire Bill Gates is back in the headlines with his recent acquisition of Downtown Nashville’s Dream Hotel building…
read more
Eco-Luxury Travel: The New Trend in High-End Tourism
Luxury travel has traditionally been associated with extravagance and opulence. However, in recent times, a significant shift towards ecological awareness is redefining this sector…
read more
How AI Turbocharges Attribute-Based Shopping, Enabling Hotels to Increase Revenue and Profitability
Artificial intelligence (AI) is at the forefront of hospitality technology heading into 2024, and in looking at specific tasks where it can be deployed, a very lucrative application is in attribute-based shopping (ABS)…
read more