Most interesting

What if hope is not a business plan?

It seems the new normal in hotels is smaller sales teams and the battle cry from these teams is “We are too busy to sell.” RFPs are rolling in again and all they can hope to do is to keep up with them—one at a time…
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WILL HOTELS EVOLVE AT THE EXTREMES?

Travel recovery is getting started, but to keep the gravy train going hotels must look not only at what the post-pandemic guest wants but also the customer two years, five years and a decade from now…
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