Most interesting

While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that. 
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Guests are now falling into one of two distinct profiles. Find out what they are and what makes these guests tick.
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Once a symbol of pandemic-era hospitality, the cold grab-and-go breakfast bag has fallen out of fashion, as hotels strive to not only bring back hot breakfast and buffets but also ensure their spread is better than ever…
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What will hotels of the future look like and how will they function? The Hotel of Tomorrow Project (HOT Project), a global think tank of industry leaders, seeks to answer that question…
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A celebrity chef and a veteran luxury hotelier have announced a new hotel brand where regional food is the star.
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They are TikTokers who Snapchat and pegged to be the first immersed users of Metaverse. How well are you placed to attract Gen Zer to your hotel?
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Everyone compares themselves against themselves. Has their weight increased or decreased? Did their number of steps increase this week compared to the previous week? Did they get more sleep last night than the previous night…
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Despite the efforts of brand leaders to create meaningful differentiation of hotel flags, when I speak with both professional and social meeting planners, they generally express seeing very little difference, at least within any given market…
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