Most interesting

With the US seeing no end to the worker shortage in the near future, focusing on employee retention is the only clear solution to keeping restaurants staffed.
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Industry veterans David Kong, Rachel Humphrey and Lan Elliott are the principals of newly launched DEI Advisors, a non-profit organization dedicated to empowering women and other minority groups to achieve their career aspirations…
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The notion of employee training evokes images of yawn-inducing lectures that team members are obliged to attend. In fact, the opposite can hold true: training has the potential to be interactive, dynamic, and yes, even transformational…
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Which upselling offers work best? And how much ancillary revenue can I expect to make with upselling at my hotel?
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A groundbreaking submersible has welcomed passengers on its first ever public dives in a hugely significant move for submarine tourism.
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Previously, we tied together how employee culture and the employee links in the service profit chain.  The total employee experience drives customer satisfaction, loyalty, and business bottom profitability…
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Signing up a hotel operator can be a daunting task to some, while others consider it almost trivial. We believe a careful evaluation is in order to find the best match.
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Tripscout is launching a hotel booking platform that co-founder and CEO Konrad Waliszewski says will offer private rates at discounts of up to 75% below the best publicly available rates.
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