Career

For anyone who doubted, the data is in. The “Great Resignation” is real and it’s happening. The U.S. Department of Labor reports that during the months of April, May, and June 2021 a total of 11.5 million workers quit their jobs. And it’s not over…
read more

Officials of Castell Project Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry have named Gilda Perez-Alvarado, global CEO, JLL Hotels & Hospitality, as the recipient of…
read more

LinkedIn, the largest professional social network with over 740 million members (and over 55 million registered companies), has become a phenomenal professional tool for vetting people. We screen the profiles of our bosses, peers and subordinates…
read more

The U.S. economy finally shows signs of a strong recovery from the pandemic…
read more

With the developments over the past 18 months, it is more important than ever for hotel owners and operators to retain their top-performing employees.
read more

Highgate announced yesterday the appointment of industry pioneer, Arash Azarbarzin, as Chief Executive Officer. The pivotal hire signifies Highgate's increased focus on building a world-class team and expanding its luxury and lifestyle capabilities…
read more

The International Institute of Modern Butlers has launched a web site dedicated to educating all citizens of all countries on their Human Rights as given in the United Nation's 1948 Universal Declaration of Human Rights (UDHR)…
read more

In any city, on any street in the United States, you are bound to find endless rows of “Now Hiring!” signs. “No experience necessary! Signing bonus! Multiple positions open!”
read more

The Kempinski Supervisory Board has resolved on an early extension of Bernold Schroeder’s mandate as Chairman of the Management Board of Kempinski AG and confirmed his role as Chief Executive Officer of the Kempinski Group. Mr…
read more

BWH Hotel Group announced that David Kong, president and CEO, will be retiring at the end of 2021. Kong, the industry’s longest running CEO, joined Best Western Hotels & Resorts in 2001 and was named CEO in 2004…
read more

Employers in the United States have encouraged their employees to get vaccinated against Covid-19 to make their workplace safer and protect employees, their families, and their communities…
read more

One of the favorite chapters I wrote in my recent book, I’ll Be Back: How to Get Customers to Come Back Again and Again, was about why customers would terminate their relationship with you…
read more

33 years ago, Joachim Marusczyk was a young public servant at the headquarters of German railway company Deutsche Bahn and a man who was always one step ahead. He was responsible for the revamping of major stations and for hotel and catering leases…
read more

Dave Johnson, founder/executive chairman, Aimbridge Hospitality, has left the company to pursue other external opportunities.
read more

When the pandemic shut down travel, forcing hoteliers to furlough or layoff large swaths of their teams, employers weren’t thinking about the long-term impact—they were in crisis mode, trying to staunch the bleeding…
read more

As we come out of the pandemic, the conundrum of finding and retaining hotel employees has reached new levels…
read more

A young South African barista thought he had found the job of a lifetime in Oman, but ended up being held captive and made to work without pay - forcing family and friends to raise money to free him.
read more

Jack Butler, regional vice president of Operations, Aimbridge Hospitality, was named one of HOTELS Top 10 Rising Star award winners for his proven performance, leadership and problem-solving skills, as well as his intangible skills of optimism…
read more

Harry Javer, producer and founder of The Lodging Conference, one of the industry’s events for hotel owners, CEOs, and deal makers, announced that Arne Sorenson, the beloved former president and CEO of Marriott International, has been selected…
read more

A presentation of research findings that confirm significant gender differences in diversity of leadership roles, specifically in perception when it comes to understanding why women occupy so few professional leadership roles…
read more

The former Starbucks CEO first worked at a ski lodge. His next moves were both serendipitous and strategic.
read more

Hotel operations, strategy, human resources, marketing, finance - a hotel manager’s remit is as diverse as it is challenging. If you want to be a hotel manager, you will need excellent people skills and a calm, trustworthy, professional demeanor…
read more

In the post-pandemic business environment, recruitment of hospitality employees is a challenging endeavor…
read more

The Hôtel Martinez is famous for a strict access policy to protect its famous guests. People hoping to catch a glimpse of celebrities attending the film festival here this month had to wait outside, sitting on their suitcases, in the sweltering…
read more