The Most Important Employee in Your Business
Is the CEO or owner the most important employee of a business? They are the people who make the big decisions and determine the vision and strategy of the company…
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The Most Important Employee in Your Business
Is the CEO or owner the most important employee of a business? They are the people who make the big decisions and determine the vision and strategy of the company…
read more
HB Exclusive: New president/COO at Rockbridge Hospitality
Rockbridge has appointed Tom Healy to the role of president/COO of Rockbridge Hospitality and existing operational affiliate, Bridgepoint Hospitality. He brings more than 30 years of hospitality leadership experience to this new role…
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Facing skilled worker shortage in the hospitality industry
The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently…
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A cut above the rest: Top Chef winner Charbel Hayek
At 24 years old, Charbel Hayek is the youngest chef to have ever won Top Chef Arabia. Here, the Lebanese talent tells us about his experiences and his culinary journey.
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Guest Preparation Like Never Before
For owners, managers, and employees alike, the past few years have been, in a word: unpredictable!
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WHITE LABELS ROCK THE BOAT ACROSS ASIA
There is one truism about the connection between trends and the global pandemic that could not be more accurate: COVID-19 for the most part is an accelerator towards a future that was already coming, suddenly pushed into the path of a speeding…
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Omni Hotels & Resorts has appointed Kurt Alexander president of the company, replacing Peter Strebel, who will now take on the role of chairman.
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PKF hospitality group starts Future of Hospitality Institute
The PKF hospitality group has founded the Future of Hospitality Institute, a think tank for the hotel, living, tourism and leisure sectors. The new head of the institute is Paul Rands.
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Imagine, 50 years ago, walking in to your manager’s office asking them whether you can work from home for a week?
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Kempinski Hotels appoints new CEO for the EMEA region
Timur Sentuerk has been appointed chief operating officer for Europe, Middle East and Africa at Kempinski Hotels, as well as being named a member of the management board.
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Economists offer thoughts on recovery
The 33rd annual Hunter Hotel Investment Conference, held here at the Atlanta Marriott Marquis, marked one year since the industry started meeting again after the world was shut down by the pandemic.
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Leadership – the Key to Restoring Guest Service and Experience
According to CBRE, "The resumption of inbound international travel will provide a lift to hotel fundamentals in 2022. When combined with the continued recovery in individual and group business travel, this might just make the difference between…
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Six Golden Mantras for Managing Human Resources Post-Covid
Pivoting into the new hospitality normal is something that never in my thirty plus year hospitality career would I have envisioned where we are today.
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Hospitality Hiring: Embracing and Adapting to Inevitable Change
To successfully evolve, here are three trends to consider.
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The Young Hoteliers Summit 2022: 3 Days of Insightful Keynotes, Panels & Fireside Chats
The 2022 edition of the Young Hoteliers Summit (YHS) was a success…
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The challenges of sustainable development in Hospitality gender equality
Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment…
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LUXURY HOTELIER SOLUTIONS FOR MANAGING STAFF CHALLENGES
Despite the increasing pent-up demand for travel, many hoteliers across the hospitality industry are struggling to meet this returning demand for travel due to severe staffing issues.
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Service Robots and AI: What impact on the future of Hospitality
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges…
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Sonesta Announces New President and CEO
John Murray will succeed Carlos Flores at the international hotel company
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ACCOR’S HEATHER MCCRORY’S ADVICE ON WOMEN’S DAY
On International Women’s Day, to help guide the next generation of young women entering the hospitality industry, HOTELS starts a series of interviews with female leaders at Accor.
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Danziger steps down from Trump Hotels
Six years after joining Trump Hotels as its CEO, Eric Danziger is leaving the company to serve in the same role for The Braintree Group, an Idaho-based family of companies focused on fostering smart and sustainable community advancement and growth…
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9 most in-demand soft skills for restaurant management jobs
Do you aspire to practice in the hospitality industry and yearn to take a management job in a restaurant? If, yes you are probably asking yourself questions such as, ”What skills do I need to become a restaurant manager and how do I acquire them?”…
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Fallout From Marriott and Hilton’s Staggering Layoffs Isn’t Easily Fixed
Major hotel companies are recognizing that trust issues lingering from pandemic furloughs and layoffs play a major part in the industry’s labor shortage crisis.
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Embracing & Better Preparing for Future Employee Turnover
Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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