AAHOA President/CEO Ken Greene (pictured above) will leave the organization in February to pursue another opportunity. The AAHOA board of directors will immediately begin its search for his replacement…
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AAHOA President/CEO Ken Greene (pictured above) will leave the organization in February to pursue another opportunity. The AAHOA board of directors will immediately begin its search for his replacement…
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How Airlines and Hospitality Companies Can Engage and Attract Talent for the Future
With airline and hospitality industries set for a strong recovery in 2022, the smartest companies are positioning themselves to attract a pool of global talent in an ever more competitive environment, embracing the opportunities and challenges that…
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Disney appoints woman as chair for first time in 98-year history
Walt Disney has elected a woman to chair its board for the first time in the entertainment giant's 98-year history.
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5 Ways to Encourage a Speak Up Culture in Hospitality
As the Great Resignation sweeps across the globe, it doubles as a catalyst for hospitality leaders to reflect on workplace culture and environment. It brings a timely reminder that the market moves quickly and workplace adaptability is crucial…
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UNWTO and Bellavista to Open International Tourism Education and Training Hub in Switzerland
UNWTO is to work with the Bellavista Institute of Higher Education on a new International Centre associated to the UNWTO Academy for tourism training in Switzerland.
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David Kong receives inaugural Arne Sorenson Social Impact Leadership Award
The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation and The BHN Group have revealed that David Kong, the recently retired president/CEO of BWH Hotel Group, has been named the inaugural recipient of the Arne…
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It turns out that the Golden Rule is a maxim hoteliers need to pay heed to when it comes to their own employees…
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Legal Landmines to Avoid When Hiring Minors
The pandemic and related shutdowns forced many hospitality employers to dramatically scale down their workforce in 2020, and initial consumer hesitancy coupled with travel restrictions necessitated slow re-openings for many in the industry…
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As they look forward to ten years of twenty2degrees Design Partnership with a slew of hospitality projects designed under their leadership, Nick Stoupas and Joe Stella took time out of their schedule to tell Sophie Harper how two Aussies came to the…
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Former Apple Leisure Group chairman expects all-inclusive boom to continue
Two decades ago, Alex Zozaya looked into his hospitality crystal ball and saw boom times for all-inclusive resorts, a prediction that proved prescient.
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Employee Retention "How To" - What you need to know
Oh retention! It’s 2021 and we are witnessing “The Great Resignation” with a mass employee exodus…
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Horwath HTL elects John Fareed global chairman
During its 2021 Global Meeting, Horwath HTL revealed that John Fareed has been elected global chair. He will succeed Robert Hecker, who will continue as a member of the Horwath HTL Global Committee and managing partner of the Pacific Asia offices…
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Amid a Labor Crunch, One Hotel Tried Something Different
Opening a hotel amid even normal times is a challenge. But these times are anything but ordinary. For The Rockaway Beach Hotel, in Queens, NY, opening last fall was compounded by a raging global pandemic and a resultant labor crunch…
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Four Seasons President/CEO John Davison to retire next year
Four Seasons Hotels and Resorts President/CEO John Davison has informed the company’s board of directors that he intends to retire in 2022. He will continue to lead the company until the selection and onboarding of a new CEO is completed next year…
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Hotels Have a Labor Problem. Is This the Long-Term Solution?
It’s been said that perception is reality. Under that maxim, hoteliers are feeling vexed by the labor shortage.
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Bucuti & Tara adds a carbon offset concierge to its staff
The adults-only Bucuti & Tara Beach Resort on Aruba's Eagle Beach, which since 2018 has been certified as a carbon-neutral hotel, has added what it said was the world's first carbon offset concierge to its staff…
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Larry Cuculic named Best Western president/CEO
Lawrence (Larry) M. Cuculic has been appointed the new president/CEO of BWH Hotel Group…
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With So Many People Quitting, Don’t Overlook Those Who Stay
For anyone who doubted, the data is in. The “Great Resignation” is real and it’s happening. The U.S. Department of Labor reports that during the months of April, May, and June 2021 a total of 11.5 million workers quit their jobs. And it’s not over…
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Gilda Perez-Alvarado receives 2021 Castell Award
Officials of Castell Project Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry have named Gilda Perez-Alvarado, global CEO, JLL Hotels & Hospitality, as the recipient of…
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What should recruiters check on LinkedIn when hiring hospitality graduates?
LinkedIn, the largest professional social network with over 740 million members (and over 55 million registered companies), has become a phenomenal professional tool for vetting people. We screen the profiles of our bosses, peers and subordinates…
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What if Labor Shortage Is a Long-Term Threat to the Hospitality and Tourism Industry?
The U.S. economy finally shows signs of a strong recovery from the pandemic…
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Successful Talent Retention in the 21st Century Workplace. Focus on Hospitality & Leisure
With the developments over the past 18 months, it is more important than ever for hotel owners and operators to retain their top-performing employees.
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Arash Azarbarzin Named Chief Executive Officer for Highgate
Highgate announced yesterday the appointment of industry pioneer, Arash Azarbarzin, as Chief Executive Officer. The pivotal hire signifies Highgate's increased focus on building a world-class team and expanding its luxury and lifestyle capabilities…
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Human Rights as a New Hospitality Resource
The International Institute of Modern Butlers has launched a web site dedicated to educating all citizens of all countries on their Human Rights as given in the United Nation's 1948 Universal Declaration of Human Rights (UDHR)…
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