Where have all the waiters gone? Unpacking hospitality’s staff crisis
Covid, Brexit and a snobby attitude towards the industry have left restaurants scrambling to keep up as the world reopens. Molly Codyre reports
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Where have all the waiters gone? Unpacking hospitality’s staff crisis
Covid, Brexit and a snobby attitude towards the industry have left restaurants scrambling to keep up as the world reopens. Molly Codyre reports
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Hospitality website comes up short as it tries to list ‘benefits of Brexit’
"In the interest of balanced reporting we are detailing the benefits of Brexit to the hospitality industry across the UK. To date none have been identified."
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Edmonton mixologist named World Class Bartender of the Year
Members of Edmonton's hospitality community can hold their heads a little higher this week after one of their own took home the World Class Bartender of the Year title for 2021. James Grant represented Canada in the Diageo World Class Global…
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Whittlebury Park Offers Student Work Placements
Whittlebury Park in Northamptonshire is offering a number of paid work placements to students interested in a career in hospitality to help them gain valuable skills and an in-depth understanding of the industry…
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'Booked up but no staff': Tourism bosses' new problem
Bosses of holiday parks and hotels in Norfolk are celebrating bookings up to next Easter - but finding it hard to recruit staff to cope.
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Travel Media Group Recognizes 25 Hoteliers with Hospitality Hero Award
Travel Media Group announced today 25 winners of the new TMG Hospitality Hero Award. The top-rated digital marketing vendor launched the award to recognize stories of resilience and excellence in hospitality…
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The Gstaad Palace is mourning the loss of Ernst Andrea Scherz (1939-2021)…
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Report: ‘Worrying’ lack of women at the top of hospitality, travel and tourism companies
Travel and tourism is one of the world’s most gender diverse industries, with a 50-50 overall split between men and women, but female representation at senior management level and above is abysmally low, according to a new report by hospitality…
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Hospitality Recruitment: Why A Methodical System Wins Over Gut Instinct
A counter-intuitive yet highly practical approach to what really matters when hiring…
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Poll: More than one-third of hospitality workers will seek job outside of industry
The world’s battered hospitality and tourism industry has a long way to go to rebound from the devastating effects of the COVID-19 pandemic, according to a survey of workers conducted by Florida Atlantic University (FAU)…
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Emirates Palace’s Michael Koth on taking good and making it great
The general manager says Mandarin Oriental will make people love the iconic property in new ways
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Accor’s Mark Willis on the rise of lifestyle brands: “I’m fully in”
Someone walks past our photo shoot and does a double take at the man sitting in the chair having his photo taken (the picture is the one you can see on the opposite page)…
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Industry Veterans Launch Hospitality Management Company
Hospitality industry veterans Chris Manley, formerly with Stonebridge Companies, and Jeff Blackman, founder and president of Bedford Lodging, have launched hotel management company Five Senses Hospitality Management™…
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Marriott Appoints Capuano CEO, Linnartz President
Marriott International has named Anthony “Tony” Capuano CEO and Stephanie Linnartz president of the company. The appointments follow the unexpected passing of Marriott President/CEO Arne Sorenson on Feb. 15…
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JLL Appoints Perez-Alvarado Global CEO, Hotels & Hospitality
Gilda Perez-Alvarado has been promoted to global CEO of JLL’s Hotels & Hospitality Group to succeed Mark Wynne-Smith, who will continue as global CEO of valuation advisory.
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Marriott’s Arne Sorenson Passes Away; Industry Reacts
Arne M. Sorenson, president/CEO of Marriott, unexpectedly died yesterday. He was 62. In May 2019, the company announced that he had been diagnosed with pancreatic cancer. On Feb…
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“Lifelong learning”: why dual education institutions will lead the way
By 2022 – in just one year – more than 40% of core skills required to perform existing jobs are expected to change, as estimated by the World Economic Forum in their recent call for a “global reskilling revolution”…
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Hospitality Financial Leadership – Serving Lunch
Almost 40 years ago now I was a busboy at a large and busy resort in the Canadian Rockies. I had transferred west a few months earlier from another hotel in the same chain where I had worked for two years…
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The Night Manager: What Happens When The Lights Go Down?
In the summer of 2013, when I was still working for Hyatt in New York City, I found myself facing a pretty tough decision.
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Marriott’s Sorenson to Temporarily Reduce Schedule; Interim Leaders Named
Marriott International Inc. has revealed that president/CEO Arne Sorenson will be temporarily reducing his schedule to facilitate more demanding treatment for pancreatic cancer…
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Casino mogul and political donor Sheldon Adelson dead at 87
Billionaire casino magnate Sheldon Adelson, whose gambling and hotel businesses turned him into a major political power broker in the US and Israel, has died.
He was 87.
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Incoming Aimbridge CEO says scale, culture a winning formula
As of January 1, 2021, industry veteran Mike Deitemeyer takes over as president and CEO at Aimbridge Hospitality in the midst of an extended growth phase…
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MasterChef final is dream come true for Nepal’s Santosh Shah
Getting to finals week of MasterChef: The Professionals is a dream come true for Santosh Shah. The Nepali chef now based in London wowed the judges on his way to making this week's final six.
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4 Simple tips to enhance your online charisma
Effective and illuminating advice for bringing out your best self on the computer screen and engaging the attention of your audience. A must-read for today’s digital professionals.
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