Spanish Costa del Sol hotel worker 'caught poisoning guest buffet with bleach'
A Spanish hotel worker has been accused of trying to poison tourists by pouring bleach over a buffet dinner…
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Spanish Costa del Sol hotel worker 'caught poisoning guest buffet with bleach'
A Spanish hotel worker has been accused of trying to poison tourists by pouring bleach over a buffet dinner…
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How Machine Learning Can Help Hotels Via Segmentation Recommendations
Into 2025, this is going to be the ‘year of data’ wherein hotels now have the tools to develop real-time data flows and structured data warehouses to conduct proper AI-driven analyses. Lucrative and alluring in theory; the reality here still far…
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Management challenges, changes for 2025
Addressing labor costs and retention, as well as F&B profitability top of mind for managers who are creating more incentive-based deals.
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Equinox Hotels partners with Dr. Matthew Walker. To advance sleep-focused hospitality and innovation
Equinox Hotels, known for its commitment to high-performance luxury hospitality and health, announces a pioneering partnership with Dr…
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This Parisian Hotel Delivers An Unapologetically Cool Girl Vibe
When it comes to a neighbourhood as full of contradictions as Pigalle, capturing its essence is no easy feat. Its streets might now be filled with raunchy sex shops, nightclubs and questionable souvenir stores, but this richly historic corner of…
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Holoconnects to Debut AI-Powered Holographic Avatars, Hospitality Features and More at CES 2025
Holoconnects, a leading technology provider of 3D holographic solutions, today announced it will showcase the latest features of Holobox and Holobox Mini – plug-and-play holographic devices that project lifelike 3D images and videos – at CES 2025…
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Why guest retention is the #1 priority for hoteliers in 2025?
To begin with, revenge travel is over. STR and Tourism Economics final 2025 forecast reflects a downgrade in growth rates because of concerns over rising costs of living. It’s simple math: higher cost of living means less disposable income which…
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Famous Las Vegas landmark closes abruptly as area becomes ghost town
A beloved hotel and casino that has long been a landmark on the iconic drive between California and Las Vegas has closed abruptly.
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Hotelogix introduces hourly booking feature to help hotels maximize revenue opportunity
Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their…
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OYO revises check-in policy, unmarried couples no longer allowed
Leading hotel booking platform OYO has introduced a new check-in policy for its partner hotels. According to the new guidelines, effective this year, unmarried couples are no longer allowed to check in…
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Why New York’s historic hotels are the hot picks for 2025
Three of Manhattan’s grandes dames are unveiling splashy reopenings that lean into the city’s 1920s heritage. Here’s where to stay this year
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Hotel technology predictions for 2025
In the face of low or flat rate growth, hotels will turn to ecommerce, actionable data insights, and generative AI to maintain profitability.
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The Hotel Media Review of 2024 – Hospitality Industry’s Zeitgeist
As with every year (almost every year) since 2011, I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. I find analyzing the most clicked headlines to be a good way to see what interests the…
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Review of 2024: The year in APAC hospitality deals
The appeal of hospitality has driven a surge in transactions across Asia-Pacific in 2024, with JLL forecasting that the region will reach a record $12.2 billion in hotel deals by year end…
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Outlook 2025: Long-term view to trump geopolitical noise
Despite the complex geopolitical outlook affecting markets at the dawn of 2025, savvy hospitality investors would do well to keep their eye on the long-term prize, experts suggest.
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Dis-loyalty: Hotel Perks And Discounts With “No” Loyalty Or Points
Everyone wants you to join their loyalty program these days. From the local coffee shop to the supermarket and what’s clinking in your wallet, loyalty is all the rage.
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The most-satisfied hotel loyalty programs are Marriott Bonvoy globally and Toyoko INN in Japan
J.D. Power Japan conducted a survey on hotel loyalty program satisfaction for global brands and domestic brands in Japan, calculating scores from four factors of ‘member benefits,’ ‘loyalty points,’ ‘app or website’ and ‘information from a hotel.’…
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So what is a hotel brand really? The hotel brand pyramid
I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various hotels of multiple groups in their categories.
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