If you fancy bringing some of the 700 million users of Instagram on an Insta-Holiday to your place, then yes, it is for you. You can do wonders by doing very little on this visual and rich storytelling platform…
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If you fancy bringing some of the 700 million users of Instagram on an Insta-Holiday to your place, then yes, it is for you. You can do wonders by doing very little on this visual and rich storytelling platform…
read more
OTAS VS. SUPPLIER-DIRECT BOOKINGS IN EASTERN EUROPE
Like the rest of the world, the Eastern Europe region has not escaped the COVID-19 pandemic, although each country's government response has differed, according to Phocuswright's latest travel research report Eastern Europe Travel Market Report…
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Plaza Premium opens “land-to-air premium airport experience” at new Qingdao airport
Plaza Premium has unveiled what it is referring to as its first “land-to-air premium airport experience” at the newly opened Qingdao Jiaodong International airport.
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UKHospitality and BII call on Government to introduce Business Rates reform
UKHospitality and the BII have welcomed the opportunity to comment on the Government’s Business Rates Revaluations Consultation.
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The tale of two hotels in COVID times
Many of us are starting to get back on the road and experience travel again while trying to figure out the new game and what has changed.
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THE STATE OF DIGITAL ADVERTISING IN TRAVEL
If there’s one thing travel marketers have learned throughout the COVID-19 pandemic, it’s how to do more with less…
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Porsche Design and Steigenberger to Establish Joint Hotel Brand
Functional design and a unique brand experience are about to merge at the very highest level. Dr…
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The Difference Between Repeat Customers and Loyal Customers
“We love our customers, and they obviously love us…
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Watergate Bay’s CEO Will Ashworth on hitting the ‘suite’ spot with the hotel’s new Beach Lofts
After a transformation project, the former Jamie Oliver restaurant space at Watergate Bay has been reimagined into seven new suites that will define a new room category at the hotel and within the wider portfolio…
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Red Roof Launches New Hometowne Studios Prototype
Red Roof, the leader in economy lodging, unveiled a new prototype for its groundbreaking HomeTowne Studios by Red Roof brand at the 2021 AAHOACON conference of hotel franchisees.
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Booking.com survey takes pulse of LGBTQ+ travelers
Digital travel platform Booking.com has released new research revealing that half of LGBTQ+ travelers have experienced some form of discrimination when traveling…
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IHG debuts next-generation Holiday Inn design in Australasia
IHG Hotels and Resorts has opened the first Holiday Inn property in Australasia to feature the brand’s next-generation design including an open lobby concept combining the hotel’s reception area, business centre, restaurant, bar and lounge…
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HSMAI + TrustYou White Paper: Do You Know Your Guests?
Throughout the pandemic, hotel companies adapted to the new dynamics of customer feedback. During recovery, they’re applying the lessons they learned — and implementing solutions that are increasingly responsive, adaptive, and data-driven…
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50 hotels every gentleman should visit before he dies
The best moment of any hotel experience comes just after check-in, and just after the trip in the ornate lift, and just after the handing over of pleasingly heavy-set keys, and just after the bell-hop has escorted your luggage (magicked, it seems…
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I work at a 5-star resort as an 'Instagram concierge' who helps guests get the best Instagram shots
I like to think I have the best job in the world, since every day I get to work in paradise at the W Punta de Mita, a luxury boutique resort in Punta de Mita, Mexico.
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Silicon Valley Gets a New Meeting-Ready Hotel
The Ameswell, an independent 255-room property, opened this month close to Google headquarters.
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Storytelling Gives Boutique Hotels Edge in Competitive Markets
Whether it's a new-build property or a 100-year hotel that has witnessed history, storytelling is what sets boutique hotels apart from branded properties.
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Wellness’ pandemic challenge: Grieving guests
Advisors are finding that some clients’ needs go beyond a simple vacation. For travelers dealing with loss or a major life change, emotional healing is the goal.
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LUFTHANSA MAKES CONTROVERSIAL INFLIGHT ANNOUNCEMENT CHANGE
Traditions. We love them almost as much as we hate them. Simultaneously holding us back and keeping us in check. Giving us a sense of identity but restricting us. Providing us with a foundation but one with holes in it…
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How To Improve Your Guest Bedroom's Hospitality Factor
As the saying goes, mi casa es su casa. When a loved one comes to your neck of the woods—be it for a quick moment or a longer trip—you jump at the chance to have them stay with you…
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As with all things COVID-19, it’s time to rethink how your hotel gets the most out of its public spaces, Specifically, the hotel lounge, often part of the lobby, will return post-pandemic as a key point of differentiation for properties…
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Tiled sinks, café curtains, and other boutique tips from Le Moulin hotel in Provence
The recently renovated hotel sits on the fringe of Lourmarin's château near the mountain-kissed region of Pertuis…
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Oyo Hotels Eliminates U.S. and China as Focus for Growth
Oyo, the India-based budget hotel chain and booking platform, plans to focus its growth efforts on India, Southeast Asia, and Europe while pulling back on its former core markets of China and the U.S.
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Hoteliers Update Food-Handling Policies As Groups Return
Hoteliers had to change how they served food to guests during the pandemic, but as the recovery nears, they must again adapt what food and beverages they serve and how they serve them when large groups and events business return…
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