Promotion

A situation we are all familiar with – you arrive at a restaurant, curious about the experience you’re about to have, probably hungry and eager to discover the menu items that will make your mouth water…
read more

Passpoint is gaining popularity in all areas of travel, and the use cases and discussions are popping up at hospitality events and throughout the industry. But what is it, and how will it benefit hotels and the hospitality industry as a whole…
read more

Confronting a protracted labor shortage, hoteliers have struggled to maintain standard operations, much less meet new demands that the pandemic has produced.
read more

For those with an eye for history, the Forte name reminds one of Baron Forte, the Italian-born, Scottish hotelier that created the Forte brand and the multiple hospitality businesses he helped create…
read more

There are 4.55 billion social media users worldwide, and the average daily usage is around 2 hours and 27 minutes per day…
read more

The hospitality market is in the midst of a massive transformation in technology, operations, and guest engagement. But will ‘high-tech’ advancements always conflict with ‘high-touch’ hospitality?
read more

At a time when the pandemic has slowed down business travel, Bruce Rohr, vice president and global brand leader, JW Marriott, says the “work from anywhere” flexibility has helped the brand grow as it was quick to recognize travelers’ increased focus…
read more

The pandemic has changed many things, and one of the most important aspects of doing business has evolved due to the new way consumers utilize social media.
read more

TikTok has often been dismissed as a video platform for Gen Z but travel brands are increasingly turning to it to help them broaden their reach.
read more

Accor has signed a multi-year partnership with mobility provider Sixt, providing additional benefits for members of its ALL (Accor Live Limitless) loyalty programme.
read more

Gordon Ramsay is to open his third restaurant at London’s The Savoy hotel next month. The fine-dining Restaurant 1890 will offer an evening French tasting menu from Wednesday to Saturday, costing £110 per person…
read more

Since its launch, 25 percent of all messages received by Snowbird’s Dog Chat have been ticket buying requests, which allowed the resort to drive more than $150,000 in projected annual assisted revenue into the purchase funnel…
read more

The World Tourism Organisation (UNWTO) has echoed the World Health Organisation’s (WHO) call to lift or ease travel restrictions amid the Covid-19 pandemic.
read more

There is no mistaking the importance of online reviews for hospitality. 85% customers trust online reviews before making a booking.
read more

Digital art can heighten visual impact, set a mood and offer the simple ability to change content frequently.
read more

There's been much debate about alcohol and flying in the past few years, with some airlines banning booze onboard flights altogether.
read more

The SoftBank Group Corp.-backed startup is expected to get the green light to proceed with the offering this week or next after filing preliminary documents last year, said the people, asking not to be named because the talks aren’t public…
read more

Wyndham Hotels and Resorts is set to open its first property in Poland in the historic city of Wroclaw next month.
read more

The hotel buffet is back. But it’s not back everywhere, and it’s not quite the same as it was pre-2020.
read more

Shangri-La Group has opened its sixth property in China’s capital, housed within a former power plant in the city’s Shougang Park.
read more

From embracing virtual experiences to thinking beyond a single room to deliver fitness opportunities, hoteliers will benefit by giving the fitness experience in their hotel a complete makeover.
read more

London-based PE firm Henderson Park has acquired the business and hotel management platform of Amaris Hospitality from LRC Group, London, and simultaneously launched a new dedicated hotel and asset management platform with 30 hotels called Klarent…
read more

Bernold Schroeder is bringing his Asian experience, driven by a great sense of humility and an owner’s perspective, to help stabilize Geneva-based Kempinski’s reputation in the luxury hotel sector…
read more

Marriott International has announced plans to expand its luxury global portfolio next year…
read more