Promotion

The emerging EV automotive market could be a giant boon for the hospitality industry if hoteliers are willing to bet on it early.
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While it may be true that there is no "one-size-fits-all" model for guest satisfaction in the hospitality industry, The Outrigger Way has gotten us fairly close to cracking the code.
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OY Hospitality, the Dubai-based hospitality group, has announced plans to roll out a portfolio of five high-end restaurants. The concepts are confirmed to open across Dubai between 2022 and 2023.
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Although travel sentiment has been climbing steadily, the pandemic and social distancing has resulted in travelers spending a significant amount of time inside their hotel rooms to limit their exposure to public spaces…
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The industry's first loyalty program reinvents itself – empowering members with more choice, value, and richer rewards than ever before.
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A few months ago, we shared our experience during the pandemic, adding our voice to an industry struggling to come to terms with not only what we had gone through to date, but with finding a way forward in a new landscape…
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Dutch lifestyle and hotel brand citizenM has revealed that it will acquire a LAND site in The Sandbox, a leading decentralized gaming virtual world and a subsidiary of Animoca Brands, to begin building a hotel in the Metaverse…
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While all hotel guests want a clean, safe, comfortable room, guests have a variety of needs and wants for services and amenities…
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Travelodge has unveiled what it says is the group’s “most radical transformation to date”, with a new “budget-luxe” design set to be rolled out across its UK portfolio.
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IHG Hotels and Resorts has opened the first hotel under its Atwell Suites brand, located in Miami’s Bricknell neighbourhood.
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The move to faster networks is happening at a time that the restaurant industry is already grappling with the challenges caused by a pandemic that closed many in-house restaurants and forced a rethinking of ways to continue operations…
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Best Western Hotels & Resorts announced last week the relaunch of its urban, upscale boutique brand, Vīb, putting its money where its mouth is by investing US$20 million (including land) to create the prototype property in Tempe, Arizona, marking…
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A collection of design and architecture books to add to your 2022 reading list
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At least once a year, every hotel needs to update its photos. And if you decide to change your photographer or are looking for a new one, it can be a stressful affair. So how do you choose the right one and what to look out for…
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The global medical spa market was valued at US$11.1 billion in 2017, and is projected to reach US$27.6 billion by 2025, which implies a compounded annual growth rate (CAGR) of 12.2% over the period, according to a report published by Allied Market…
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Hospitality trends have changed a lot over the past few years, with industry shifts accelerating even more quickly due to the pandemic.
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Four Seasons Hotels and Resorts, announces plans for an innovative resort concept focusing on highly customizable itineraries led by personal guides, sustainable design and programming inspired by the nature and history of Mexico…
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Social media app TikTok recently topped Google as the world’s most visited website. That impressive feat also cements TikTok as a top channel for hotel marketers. It’s simply no longer possible to ignore the reach and impact of this platform…
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Storytelling skills can create the unique magic and authenticity of exclusive hospitality events…
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Hotel guests are increasingly expecting seamless technology and a demonstration of sustainable practices.
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Whether it’s trip stacking, virtual reality, “benchmarketing,” or other hotel marketing trends, hoteliers have overwhelmingly been part of the late majority to take advantage of technology and use it to provide better service both onsite and…
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Le Cordon Bleu is the leading global network of culinary arts and hospitality management institutes…
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MGM Resorts International and Las Vegas Sands aren’t writing off Macau, but they also aren’t solely focusing on China’s gaming hotspot for growth in Asia.
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Convert tired, underperforming hotels into something fresh, a little left of center in great locations that increase revenue on average 2.4 times without spending more than pre-opening costs, which are no more than 10% of the upfront investment…
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