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Travel recovery is getting started, but to keep the gravy train going hotels must look not only at what the post-pandemic guest wants but also the customer two years, five years and a decade from now…
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Gas prices are rising at an alarming amount. And, our industry is noticing the booking window getting shorter and shorter due to travelers’ last-minute decision to get in the car and travel.
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Looking to leverage its global reputation in fashion publishing and with a goal to advance the empowerment for women, ELLE has launched ELLE Hospitality with two boutique brands, Maison ELLE and ELLE Hotel…
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Luxury hotel group The Set Collection has announced plans to join the Global Hotel Alliance (GHA).
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In the hospitality industry today, customers have a considerable number of alternatives compared to the options that were available only few years ago…
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Although most family vacations will not occur in the Northern Hemisphere until June – August, May is the month when families plan their vacations…
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Finnair has launched new premium long-haul dining concepts, to coincide with the recent launch of the carrier’s new business and premium economy seats.
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Consumers in the UK’s perception of where to find the best rate has become more confused over the pandemic, according to the latest Hotel Guest Survey from BVA BDRC.
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When it came to pulling off a picture-perfect wedding, Kerri Brewster faced a bit more pressure than most brides.
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Companies worldwide use market research to test the viability of new products or services by communicating directly with target customers…
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The industry-established reference for the Italian hotel branded supply is now in its 9th edition.
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The hospitality industry has always faced a unique challenge that most other industries don’t have: Repeat customers are hard to come by. Studies show that around 90% of all hotel guests never return for a second stay…
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Social media is an important part of your hotel marketing strategy. It has evolved more rapidly than any other marketing platform in history and doesn’t show any sign of slowing down.
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The emerging EV automotive market could be a giant boon for the hospitality industry if hoteliers are willing to bet on it early.
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While it may be true that there is no "one-size-fits-all" model for guest satisfaction in the hospitality industry, The Outrigger Way has gotten us fairly close to cracking the code.
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OY Hospitality, the Dubai-based hospitality group, has announced plans to roll out a portfolio of five high-end restaurants. The concepts are confirmed to open across Dubai between 2022 and 2023.
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Although travel sentiment has been climbing steadily, the pandemic and social distancing has resulted in travelers spending a significant amount of time inside their hotel rooms to limit their exposure to public spaces…
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The industry's first loyalty program reinvents itself – empowering members with more choice, value, and richer rewards than ever before.
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A few months ago, we shared our experience during the pandemic, adding our voice to an industry struggling to come to terms with not only what we had gone through to date, but with finding a way forward in a new landscape…
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Dutch lifestyle and hotel brand citizenM has revealed that it will acquire a LAND site in The Sandbox, a leading decentralized gaming virtual world and a subsidiary of Animoca Brands, to begin building a hotel in the Metaverse…
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While all hotel guests want a clean, safe, comfortable room, guests have a variety of needs and wants for services and amenities…
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Travelodge has unveiled what it says is the group’s “most radical transformation to date”, with a new “budget-luxe” design set to be rolled out across its UK portfolio.
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IHG Hotels and Resorts has opened the first hotel under its Atwell Suites brand, located in Miami’s Bricknell neighbourhood.
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The move to faster networks is happening at a time that the restaurant industry is already grappling with the challenges caused by a pandemic that closed many in-house restaurants and forced a rethinking of ways to continue operations…
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