5 reasons why to start a business is during a recession
Despite the setbacks of the pandemic, 2021 actually looks brighter regarding economic projections and business possibilities…
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5 reasons why to start a business is during a recession
Despite the setbacks of the pandemic, 2021 actually looks brighter regarding economic projections and business possibilities…
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Travel advisor sales are in hyperdrive for Disney's Galactic Starcruiser
The Force is strong with travel advisors when it comes to selling Disney's new Star Wars-themed hotel, Star Wars: Galactic Starcruiser.
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Eurostar begins SmartCheck contactless travel trial
Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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Hotels Must Embrace Remote Work
After my last pandemic-focused article, my inbox was flooded with queries about remote work. I had urged hotels to embrace remote work and stop putting geographical restrictions on hiring the best talent…
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A Guide to Leveraging TikTok Influencers for Hospitality Marketing
Before partnering with an influencer, check out these four important pieces of advice to help ensure your brand provides viewers with an authentic experience and in turn receives excellent ROI.
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The Corona virus Pandemic is far from over,” screams the most recent Deutsche Welle (DW) headline…
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Study: Marriott leads competitors on social media ad spend
Marriott had the most social media ad spend ahead of the holidays, according to new data examining social media advertising in the hospitality industry from BrandTotal, a social competitive intelligence and brand analytics platform…
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Sales Spend: Shifts in Marketing Department Expenditures Reveal Changes in Tactics
According to the 2021 edition of CBRE’s Trends in the Hotel Industry report, total operating revenue for the average hotel in the sample declined by 62.2 percent from 2019 to 2020…
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ACCOR INTRODUCES EMBLEMS COLLECTION – A CAPTIVATING PORTFOLIO OF UNIQUE LUXURY HOTELS
Guiyang Art Centre Hotel, Emblems Collection, in the heart of China’s Guizhou province, will be the brand’s first hotel.
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How city hotels are reinventing their business models to stay competitive
City hotels are far from dead. They are just having to reinvent their offer to include more innovative and community-inspired ventures, activities and products to address the changing needs of their clientele…
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Bibliotherapy and a possible new feature for your hotel
Who doesn’t love a good book? While you have read one of our many other editorials espousing technology, and its myriad benefits for increasing revenues plus ramping up team productivity, sometimes a great hotel differentiator is a bit more ‘lo-fi’…
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THE MUSEUM HOTEL ANTAKYA REOPENS TO OFFER UNIQUE EXPERIENCE OF ANCIENT AND MODERN WORLDS
An award-winning hotel offering the unrivalled opportunity to sleep next to the largest single-floor Roman mosaic ever uncovered has reopened to guests following its temporary closure due to the Covid-19 pandemic…
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China’s Choppy Hotel Recovery Sounds Warning Alarm for Global Developers
Even though the hotel industries in the U.S. and Europe have outperformed China in recent weeks, developers in these stronger markets should consider how their projects will be impacted by China’s closed borders remaining walled off…
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Air France unveils latest menus by Michelin-starred chefs
Air France has a long tradition of working with Michelin-starred chefs for its onboard menus – most recently with three Michelin-starred Arnaud Donckele – and the carrier has this week unveiled its latest partnerships…
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INTERVIEW: STEPHEN ALDEN, CEO, RAFFLES & ORIENT EXPRESS
Following a remarkable career spanning three decades in the hospitality industry, Stephen Alden was appointed CEO of Raffles and Orient Express in May…
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BUTLER HOSPITALITY NABS $35M TO GROW HOTEL “GHOST KITCHEN” CONCEPT
Hospitality startup Butler Hospitality has raised $35 million to expand its “ghost kitchen” dining concepts.
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Dealing With Angry Customers: Be Sincere When You Apologize
“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
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INTERVIEW: STEFAN RIER & LUKAS RUNGGER, FOUNDERS, NOA
When Stefan Rier and Lukas Rungger first met and bonded over a few beers, they didn’t realise how significant their friendship and shared design ethos would be…
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Leading hotel companies launch Sustainable Hospitality Alliance
The Sustainable Hospitality Alliance, which brings together 14 of the world’s leading hotel companies, has launched with the renewed vision of responsible hospitality for a better world…
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Why Your Hotel Marketing Strategy Should Include PR and How to Use It Effectively
The hotel industry is more competitive than ever before. There are more properties today than there were even just a few years ago, and thanks to things like travel restrictions, those hotels are vying for the same customers…
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Why Entity Based SEO is the One Strategy You Need to Implement
The rising popularity of entities in SEO signals a dynamic shift in how we think about search.
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Oman's Alila Jabal Akhdar: The hotel on the rooftop of Arabia
"Don't worry, it'll be a walk in the park," says Ali, the senior climbing instructor at Alila Jabal Akhdar, a luxury hotel in the mountains of Oman.
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Accor opens dual-branded Ibis and Ibis Budget property close to Heathrow T5
Accor has unveiled a dual-branded Ibis and Ibis Budget property located just under three miles from Heathrow Terminal 5.
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INTERVIEW: AARON KAUPP, REGIONAL VP & GM, THE CARLTON TOWER JUMEIRAH
During what has been the most extensive refurbishment in its history, we caught up with Aaron Kaupp to find out more about the transformation of The Carlton Tower Jumeirah and how lockdown was the perfect timing for the project…
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