Management

How tips are distributed can quickly become a hot topic in restaurants and hotels. Employees care about justice and want to be rewarded according to their efforts…
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Despite prevailing economic challenges, the United States' hotel construction pipeline saw robust growth in Q2 2023, with a 7% year-over-year (YOY) increase in projects and a 6% rise in rooms…
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It’s bad enough that thieves waltz into a hotel and help themselves to breakfast even when they are not guests, but now they are boasting about it on social media.
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Mandarin Oriental M04 -1.79% has recorded an underlying profit of US$28 million ($37.29 million), a reversal from its underlying loss of US$21 million in the same period last year, and more than double in 2019…
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Hyatt, IHG and Marriott hotels all offer two paths for their most frequent guests to upgrade into suites: they can be confirmed in advance a limited number of times each year, or hotels should offer them suites that are still available on arrival…
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Chennai, July 30 (IANS) The demerger of the hotels business from ITC Ltd (NS:ITC) has been talked about for a long time…
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Every business can benefit from treating customers like five-star guests.
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When you walk into your hotel, the staff will greet you by name, know your travel preferences, and anticipate your needs…
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Accor in talks to take over French events company Potel & Chabot - Global hotel giant Accor has confirmed it has entered "exclusive" talks to acquire French event and catering specialist Potel & Chabot…
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Learn how to stay compliant with HACCP and FSMA regulations in your hotel restaurant - It’s Time to Digitize Your Hotel Restaurant's Food Safety Management - In the dynamic world of hospitality, one thing remains constant and non-negotiable: food…
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Hilton is seeing no signs of a slowdown in travel demand. The company said the second quarter was the best booking quarter in its history, reports Senior Hospitality Editor Sean O’Neill.
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Wyndham Hotels & Resorts' global system grew 4 percent in Q2 2023, reflecting 1 percent growth in the U.S. and 9 percent growth internationally. (Wyndham Hotels & Resorts)
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It is said that to truly learn a foreign language, one must leave the classroom and immerse themselves in that language day to day, preferably in a country where it is spoken…
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Traditionally, a major selling point for most all-inclusive resorts has been their sheer size. The higher the number of restaurants and bars, the better. The more pools, the better…
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Members of the FBI and the US Army Special Operations Command who were conducting a training exercise in downtown Boston raided the wrong hotel room and detained the person inside before realizing their mistake, the FBI said in a statement to CNN…
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Hotels and serviced apartments in Manchester have introduced a £1 per night charge on all accommodation bookings as part of an initiative to “deliver better visitor experiences and drive more staying visitors to the city”…
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Attorneys representing Las Vegas' most prominent hotels argue the lawsuit alleging a conspiracy to keep room rates high lacks a very important piece of evidence — proof of communication between any of the defendants…
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Every commentary on hotel performance refers to revenue per available room as a key industry metric — RevPAR. Yet non-room revenue from cafes, co-working, spas, and events is growing in importance…
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After the Biden administration put mandatory resort fees firmly in its crosshairs this year, different facets of the hospitality industry found themselves at odds, with some defending the fees and others saying they need to go…
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To say that the meetings-and-events (M&E) industry was significantly disrupted by the pandemic would be an understatement…
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The guest experience continues to be one of the main concerns for hoteliers. How to improve it when the guests’ expectations are constantly changing?
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The number of guests looking to venture beyond the walls of their all-inclusive resorts while on vacation appears to be growing…
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"You recently enjoyed a Dayuse experience, and we thank you for it," read a cheerful e-mail that popped up in my inbox, referencing a recent hotel stay.
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The pupils were visiting the United States as part of a ski trip, and now that their passports have been destroyed they're enjoying an impromptu sightseeing trip around New York
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