Cruise ships are much less taxed than hotels
Cruise holidays may well give the impression of an exotic getaway, but new research reveals that for the passenger they have one surprising advantage – far lower taxes…
read more
By type
Train Your Team To Intentionally Communicate Hospitality Vibes
Doug Kennedy emphasizes the need for hospitality teams to be trained in intentional communication, highlighting its role in conveying a welcoming atmosphere and improving overall guest satisfaction.
read more
If I Had 30 Days to Turn Around a Hotel, Here’s Exactly What I’d Do
Someone asked me recently what I would do if I had just 30 days to improve a hotel’s performance. It is a question I have thought about a lot over the years because the answer gets to the heart of any effective hotel turnaround strategy…
read more
The Pacific Asia Travel Association (PATA), in collaboration with the Research Centre for Digital Transformation of Tourism (RCDTT) at the School of Hotel and Tourism Management of The Hong Kong Polytechnic University (PolyU), has released the PATA…
read more
AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds
Tripadvisor’s new AI-generated review summaries for hotels have not picked up on reports of food poisoning, sexual harassment and hygiene failures, an investigation has found.
read more
Accor bets big on luxury as demand soars across the Pacific
A new MGallery announcement is imminent, and the potential to bring Accor’s ultra-luxury Emblems brand to the region is in discussion, both fueled by a surge in luxury travel demand across the Pacific, VP Operations, David Fraser reveals…
read more
The Media Mention Is Now a Distribution Channel—Is Your Hotel Treating It That Way?
Lighthouse research finds 82% of AI hotel recommendations draw from OTAs and editorial media, meaning press coverage in outlets like Condé Nast Traveler now directly drives booking visibility, not just brand awareness…
read more
Unique Bike-Friendly Hotel Network Debuts on Lake Balaton
Cycling tourism around Lake Balaton is moving into a new phase…
read more
EVT Hotels and Resorts has jumped on the AI bandwagon, becoming the first ANZ hotel group to launch its app in ChatGPT, a step forward in its digital evolution.
read more
Hotel Wellness Concierges, Move Over: This Athens Hotel Has an On-Staff Philosopher
Anthology of Athens is introducing scholar-led conversations that bring ancient Greek philosophy into the modern luxury travel experience.
read more
Emirates launches world's most comprehensive travel insurance
Emirates has become the first airline in the world to offer Comprehensive Travel Cover, an industry-first travel insurance product that handles it all, including medical cover for conflict-related incidents, backed by airline-managed hotel…
read more
Hotel owners say Marriott’s reward program is ripping them off
A group of hotel owners are sick of footing the bill for Marriott customers who cash in their credit card points for discounted stays.
read more
Time Travel Through Food: At the Imperial Hotel, Tokyo, the Past Is Still Being Served
Restaurants worldwide are rethinking how meals are experienced, complementing technical excellence with a greater emphasis on memory, heritage and narrative…
read more
Airbnb vs hotels: the latest industry comparison
Hotels continue to hold the strongest position in global accommodation, with most travellers still preferring traditional hotel stays for their consistency, services and reliability.
read more
Patriarchate approves turning historic Buyukada Greek orphanage into hotel
The Fener Greek Orthodox Patriarchate has decided to turn the historic Buyukada Greek Orthodox Orphanage into a hotel, saying the severely damaged wooden landmark can no longer be kept up without a sustainable income model…
read more
Luxury hotels to enter a ‘compelling’ investment cycle: JLL
Luxury hotel deals are set to see a surge in investment activity due to strong fundamentals and strengthening capital markets, according to JLL's latest U.S. Hotel Investment Market Update shared with Hotel Dive…
read more
Hotel Zed’s “The Love Nest”: Canada’s First Hotel Room Made for Sex
Canada’s first hotel room designed exclusively for sex has just opened its doors and you’ll never guess where it is.
read more
Seibu Prince Hotels and Resorts gears up for global expansion
Seibu Prince Hotels Worldwide Inc, Japan’s largest hotel chain, is on a mission to bring “omotenashi” – Japanese service from the heart – to the rest of the world under a new global identity.
read more