By type

In an age of specialization, Homi Vazifdar is one of the few remaining hotel generalists…
read more

Marriott International, Inc…
read more

All hotels, regardless of location, standard or size have late cancellations and no-shows. These tend to leave rooms empty and unsold, representing a financial loss at the end of the day…
read more

“Success is a continuous journey and not a specific destination” is how Amine Moukarzel, president and partner of Louvre Hotels Group and Golden Tulip Hotels MENA, views the world…
read more

Hospitality workers face risks every day that can lead to injury while on the job…
read more

Home to the world's tallest building and the world's deepest pool, Dubai is a hub for the spectacular -- from its architecture all the way down to its food…
read more

The nature of the hotel industry is changing in Latin America with third-party managers starting to gain traction as more viable option for owners who can benefit from some scale, more sophisticated management practices and services…
read more

The hotel industry’s recovery after the pandemic has largely been driven by leisure travel. This season, hotels are experiencing a surge in occupancy for leisure travel. However, business travel is yet to make a full comeback post-pandemic…
read more

Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a fifth of all hotel employees. Where does this apparent aversion to employing older people come from…
read more

Some instincts are timeless. And in hotels, the need for giving and receiving hospitality is one of them…
read more

Restaurants may not always be able to make waits shorter, but they can make them better for the customer. Here's how.
read more

The campaign will include television and digital advertising as well as AHLA events around the country alongside local hoteliers, economic development organizations and community groups.
read more

Employers face unprecedented challenges in 2022 trying to retain and attract well-qualified workers in the current high-demand environment for workers given the low unemployment rate and workers' low job satisfaction and high expectations…
read more

Giving it a greater presence in the upscale and core upper-midscale segments, particularly in the West Coast and Midwest of the United States, Choice Hotels International has acquired the Radisson Hotel Group Americas franchise business, operations…
read more

How many of us have read a book recommended by a friend? How many of us have watched a movie because “my cousin told me it is a must-see”? How many of us have chosen to stay at a hotel with a reputation for excellent service? Why wouldn’t we…
read more

While upselling often gets touted as a great way to boost revenue and the guest experience, its importance goes way beyond that. 
read more

Guests are now falling into one of two distinct profiles. Find out what they are and what makes these guests tick.
read more

Once a symbol of pandemic-era hospitality, the cold grab-and-go breakfast bag has fallen out of fashion, as hotels strive to not only bring back hot breakfast and buffets but also ensure their spread is better than ever…
read more