Promotion

It's 2023, and you can bet on mobile being a driving force in hospitality technology over the next twelve months (and beyond).
read more

Accor is doubling down on unique hotel experiences in the midscale segment with the launch of a new global brand, Handwritten Collection.
read more

What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
read more

More inclusive beverage menus, nanotechnology-powered ingredients and back-to-basics cooking, these are some of the developments we will see in the coming year, say Asia’s leading restaurant chefs.
read more

Paris retained the title of the world’s top city destination, with Dubai and Amsterdam making up the top three. Annual index by global market research company reported on the top global cities for tourism, sustainability, and economic performance…
read more

Marriott is continuing the rollout of its “new vision” for the Sheraton brand, with the addition of four Chinese properties featuring the modernized design concept.
read more

Average daily hotel rates hit record highs across the U.S., Europe and other major markets this year, and despite signs of a slowing global economy, hospitality's robust pricing power is likely to extend into 2023…
read more

I believe hospitality's old friend and foe Google will be the single biggest opportunity in hotel digital marketing going in 2023, and here is why:
read more

A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
read more

Freshly baked news: the baguette, the long, crusty loaf bread that is a delicious staple of French life, has been awarded special protected status, placing it in a culinary pantheon alongside other regional food delicacies from around the world…
read more

Segmentation is one of the most important elements of your hotel email marketing. However, despite its importance, it is often neglected and it may well be one of the reasons why your email strategy is not working for you…
read more

While Black Friday and Cyber Monday sales have surged in popularity over the past decade, most hotels still need to set up separate campaigns for selling rooms, event tickets, and other ancillary spend throughout the holiday season…
read more

Newsletters are an excellent communication tool for the hospitality industry. Indeed, you can use social media and phone conversations to communicate with guests…
read more

A weird word in the title is definitely one for your next dinner party…
read more

Since the dawn of time, hotels have been trying to convince customers to visit them. But in an age where there are hundreds of thousands of options for people looking for places to stay, that’s never been more difficult…
read more

Every quarter as part of our ongoing The State of the American Traveler study, we take a deeper dive into topics and trends of critical importance to the travel, tourism and hospitality industry, in collaboration with our friends at Miles…
read more

Move over farm to fork; the next thing in hotel dining is “restaurant to room.” At least it is at the Four Seasons Hotel New York Downtown, which coined the term as part of a program it launched this summer, the Restaurant-in-Room Chef Series, which…
read more

Virgin Atlantic has updated its gender identity policy, removing the requirement for employees to wear gendered uniforms.
read more

Exclusive Feature - Travel, as we know it, is as old as mankind and since the very early stage of humanity, people have traveled in search of shelter, food, betterment, safety, and comfort.
read more

For the very few who may not know, Netflix is a media sharing and streaming service that allows its subscribers to watch a variety of TV shows, movies, documentaries and other viewable content without the burden of exterior adverts…
read more

Though the cannabis legalization movement in the U.S. has spawned plenty of "bud and breakfasts" and weed-friendly, budget hotels, a handful of boutique hoteliers are targeting the high-end cannabis traveler -- no pun intended…
read more

The global brand premiere of Regent Taste Studio was staged in Singapore, featuring Regent Phu Quoc chefs in collaboration with world-renowned visual artist Mr Dripping.
read more

As the hospitality industry continues to evolve, so does the concept of the traditional meeting. From core spaces to broader event experiences, the industry and what event planners and attendees are seeking is starting to shift and expand…
read more

Roger Moukarzel is a firm believer in the power of photography in the hospitality world…
read more