M&A trends show path to growth for investors and brands
Hospitality brands are leading the pack in merger and acquisition (M&A) deals this year, but an improving macroeconomic climate could see more real estate investors pile in, according to experts in the sector…
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China’s youth rebel against hotel price hikes — with tents
Refusing to pay holiday markups of 300%, young Chinese travelers armed themselves with tents and transformed public spaces.
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Young adults are drinking less. What can the wine industry do?
The big, bold bottles of wine once guaranteed to impress are no longer cutting through with today’s younger drinks. Young Australians are drinking less wine, and when they do, it’s on different terms. For operators, the challenge is clear — but so…
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A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
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Rocco Forte Hotels Introduces New General Managers
Rocco Forte Hotels is pleased to announce the appointment of four new General Managers, with the Managing Director of Northern Italy leading the opening of the brand’s newest property, The Carlton Milan. The appointments across the group’s landmark…
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Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
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Did a Hotel’s Request for Survey Responses Cross an Ethical Line?
Have we, as a society, reached peak customer satisfaction survey? It’s not unexpected to be asked to submit feedback, either on an internal system or on a public-facing website like Tripadvisor, for everything from a hotel stay to a technology…
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Why Japan’s hotel operators have nothing to fear from tourism backlash
Political turmoil, a cost-of-living crisis and ire towards tourists are unlikely to keep Japan from being a top-performing hotel market
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