Economy properties as guestroom vending machines
Vending machines are basically small-scale F&B kiosks that replace the need for a cashier or any other form of staffing besides the restocking and maintenance. Can hotels be the same?
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Most interesting
International hotel brand penetration in APAC
The hotel supply in Asia Pacific grew rapidly over the past decade and operators keep looking for opportunities by fine-tuning their entry strategies, while owners evaluate affiliating their property/-ies with a brand or not…
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3 growth hacking techniques any hotel can use
In a world of melting marketing budget and branding overdose, growth hacking can help hotels to fast track their business without shrinking their margins.
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How OTAs Are Failing the Hotel Industry
When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.
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Sales after the Tsunami of the Digital Evolution
As we continue exploring commercial strategy's evolution, one discipline remains in its original form, Sales…
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What questions travellers ask themselves before choosing a hotel
Hotels offer travelers fun and spontaneous ways to relax after a long trip. The hospitality industry has continued to evolve with services ranging from economy to executive.
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How to Recruit and Retain Spa Staff and Executives. A Happy Employee Means a Happy Guest
Amidst the pandemic, there was a global need and desire for everyone to prioritize health and safety. While this remains top of mind today, there is still confusion and uncertainty on how people should manage COVID-19 precautions in the U.S…
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Women in Hospitality Leadership Alliance launched
Eighteen organizations committed to advancing women in hospitality industry leadership have joined forces to maximize their efforts through collaboration and partnership…
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