Almost every hotel or resort customer reads guest reviews
New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.
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Most interesting
BossaNova greenlights Wildflame historic hotels doc
Distributor, BossaNova Media, has greenlit the first project to come out of its 2023 Development Day pitching event: documentary series A Hotel Through Time, which will explore the hidden histories, secrets and scandals of the UK’s great hotels…
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Vatel Group expands with new Vatel Academy in Lyon
The Vatel Group has officially announced the opening of the Vatel Academy in Lyon.
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Hilton doubles down on Southeast Asia with new signings
Hospitality giant Hilton has announced a significant expansion in Southeast Asia with the signing of 11 new properties across Thailand, Vietnam and Indonesia.
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Aimbridge’s new CEO is busy fixing the company. He’s doing it with a rolling pin.
Imagine a layer cake. Multiple sheets of stacked cake bound by frosting. All the layers are connected, but when the tines of a fork dig in, it can be a deep dive from the top section to the bottom one…
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Spa Revenue Management: The Art of Pricing Optimization for Spa Services
Effective pricing strategies are the cornerstone of spa revenue management. While price controls are still largely a manual endeavor in the spa industry compared to the more sophisticated automated programs employed for hotel rooms and airline…
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IHG and NOVUM open first co-branded hotel in Germany
IHG Hotels & Resorts and private hotel operator NOVUM Hospitality have jointly opened their first hotel in Germany following a recent partnership.
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IHG builds pipeline in Caribbean and Latin America
Supported by a string of development and management partners, IHG Hotels & Resorts is expanding its luxury and lifestyle portfolio across Mexico and the Caribbean.
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