For decades, coffee shops have represented the most visible and aspirational part of the coffee industry. Expanding through physical retail locations was widely viewed as a sign of growth, scale, and market dominance…
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Choice Hotels International Announces CEO Transition
Choice Hotels International, Inc…
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Booking site crackdown failed to cut online hotel prices – but unlocked cheaper deals offline
A major French policy designed to make hotel prices more competitive online may not have worked as intended, but it did unlock cheaper deals for customers booking directly with hotels.
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Luxury hotel groups court Latin America’s wealthy travelers
Global hospitality brands increase focus on Brazilian, Latin American consumers as geopolitical tensions reshape luxury tourism flows
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N.Y.C. Hotel Housekeepers Will Earn Over $100,000 Under New Contract
A deal between a powerful union and an industry group substantially boosts annual pay for workers coping with New York City’s high cost of living.
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A hotel check-in system left a million passports and driver’s licenses open for anyone to see
A hotel check-in system left more than 1 million customer passports, driver’s licenses, and selfie verification photos to the open web after a security lapse. The data is now offline after TechCrunch alerted the company responsible…
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How housekeeping bottlenecks affect hotel performance
Housekeeping bottlenecks in hotels have become a persistent operational challenge across the global hospitality sector…
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John Lewis unveils new hospitality brand ‘Platter John Lewis’
John Lewis is unveiling its new own-brand café and restaurant concept, Platter John Lewis, as part of a multi-million pound investment in its in-store dining experience.
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