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“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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A wave of abusive consumers has prompted authorities to introduce the country’s first ordinance to protect service industry employees
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The most effective strategy for attracting and retaining leadership talent will be offering wealth creation opportunities, such as equity participation, profit-sharing models, or even long-term incentives tied to the company’s growth and success…
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From Six Senses to the Dorchester, exclusive names in the English capital are now offering five-star service for longer than just a holiday.
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Choice Hotels International has introduced a new modular design package, Lobby in a Box, to enhance extended stay hotel conversions for its Suburban Studios and MainStay Suites brands.
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As a pioneer in eliminating plastic waste since the 1990s, Six Senses has been on a journey to eliminate plastic from its properties, with the sharing of its Journey to Plastic Freedom Playbook webinar set to be held on 6 November 2024 for anyone…
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We speak to the CEO of Raffles and Fairmont about the evolution of the brands and the future of the luxury hospitality industry.
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A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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Greece’s tourism industry has been a bright spot over the last few years and with more and more US tourists visiting, hotel investors are showing an increased interest in the country. A recent roundtable discussion heard from different players…
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It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
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The Spatia Melides development in Portugal offers a range of luxurious — and very expensive — residences, villas, and estates, starting from €3.99m writes Property Editor Tommy Barker
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Families planning half-term breaks face paying up to 50 per cent more on Booking.com if they use a computer rather than the travel firm's smartphone app.
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Designed by Kohn Pedersen Fox architects, the fully consented mixed-use hotel and office tower encompasses a total of 340,085 sq ft (GIA), arranged over four basements, ground, and 45 upper floors.
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Hotel Engine, a Denver-based travel tech startup, has recently secured one of the year’s largest funding rounds for a travel company, raising $140 million and achieving a valuation of $2.1 billion. The company, which initially focused on hotel…
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Earlier this week, the inaugural UK and Ireland Michelin Keys were announced. These are the hotel equivalent of a star for restaurants, with ratings of one (a very special stay), two (an exceptional stay) or three keys (an extraordinary stay)…
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From my first job to my last, hospitality businesses have not always been a safe or equal spaces for women. The Swillhouse story is a stark reminder that a toxic culture still prevails in hospitality.
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A BEACH resort dubbed the "North Korean Benidorm" is set to welcome its first guests – and even Brits could be welcome.
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BANGKOK – Former Six Senses President Bernhard “BB” Bohnenberger has created a hotel management company whose ideals have already won over several owners to build authentic niche resorts in unique locations bearing the company’s name, Discover…
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