By type

Following a remarkable career spanning three decades in the hospitality industry, Stephen Alden was appointed CEO of Raffles and Orient Express in May…
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There is never a dull moment when it comes to marketing in general. It’s even more so in the digital marketing sphere where tactics, platforms and features evolve at such a speed it can be difficult to keep pace…
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When Stefan Rier and Lukas Rungger first met and bonded over a few beers, they didn’t realise how significant their friendship and shared design ethos would be…
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Has any industry had a more inconvenient pandemic than the tourism industry? Where other businesses’ main issue has been how to manage a remote team, in the early days of March 2020, it felt as though the holiday lights were turned off almost…
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For many hotels, the line between “distribution” and “marketing” has always been quite blurry.
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During what has been the most extensive refurbishment in its history, we caught up with Aaron Kaupp to find out more about the transformation of The Carlton Tower Jumeirah and how lockdown was the perfect timing for the project…
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We talked with Sevda Oztetik about the trend for sustainable tourism and its implementation in hospitality…
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The novel coronavirus pandemic, which continues to impact our lives, society, and economy in less than predictable waves, does influence hotel asset classes and geographic markets in different ways…
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As hotel operations shift to accommodate smaller labor pools and guests at varying comfort levels, hotel restaurants, bars and other food-and-beverage outlets have followed suit.
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There's no doubt, hotels today still rely heavily on occupancy to drive non-room-related revenue at their properties…
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There's no doubt, hotels today still rely heavily on occupancy to drive non-room-related revenue at their properties…
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Aslan Serkan has a classic career path as a hotelier - from bell boy, whom he worked every summer in Turkey, to the general manager of the Kazan Palace by Tasigo and Neo Kazan Palace by Tasigo hotels in Kazan…
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One might say the guiding principle in keeping Hilton’s more than 6,600 hotels safe goes back to Robert Mueller — yes, that Robert Mueller, the former Federal Bureau of Investigation director.
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If you’ve ever stayed in a hotel whose guest rooms still had iPod docking stations, you have an intuitive grasp of why hotel executives are nervous about investing in guest-facing technology…
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For anyone who doubted, the data is in. The “Great Resignation” is real and it’s happening. The U.S. Department of Labor reports that during the months of April, May, and June 2021 a total of 11.5 million workers quit their jobs. And it’s not over…
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Even with the best intentions and training in place, it’s very easy for hotels to experience data inaccuracies…
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Sustainability is broadly referred to as the key to a successful business in this century, becoming the main concern for (not only) the travel sector. I’m sure this is not a new term for you, since it is driving the world’s agenda these days…
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With the developments over the past 18 months, it is more important than ever for hotel owners and operators to retain their top-performing employees.
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