By type

I had my first camping experience when I was about 10 years old. My dad, who had a car dealership, acquired a luxurious camper, or what I thought was luxury in 1979…
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The past few years have seen an increase in weather related incidents and natural disasters in the United States – an unwelcome spike which is not expected to slow down any time soon…
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Despite the increasing pent-up demand for travel, many hoteliers across the hospitality industry are struggling to meet this returning demand for travel due to severe staffing issues.
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Hospitality trends have changed a lot over the past few years, with industry shifts accelerating even more quickly due to the pandemic.
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Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges…
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It still sends shivers down my spine when I think back to the beginning of the pandemic, faced with having to make drastic cuts in labor…
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Working remotely has swiftly become more commonplace – 56% of U.S workforce is doing it – and while for most people this means working from home, some have realised this can mean working from anywhere…
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EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members…
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Thomas Magnuson, CEO, Magnuson Hotels, looks at how brand standardisation is unsustainable and, increasingly, outmoded.
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Do you aspire to practice in the hospitality industry and yearn to take a management job in a restaurant? If, yes you are probably asking yourself questions such as, ”What skills do I need to become a restaurant manager and how do I acquire them?”…
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With travel all but shuttered by stay-at-home orders in the spring of 2020, hotel architects and interior designers were alternately anxious and stimulated: Their livelihoods were under threat, but they also found themselves brainstorming about how…
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Most hospitality organizations are experiencing significantly more turnover than their pre-pandemic levels, particularly in new hires' first 90 days…
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MGM Resorts International and Las Vegas Sands aren’t writing off Macau, but they also aren’t solely focusing on China’s gaming hotspot for growth in Asia.
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From smart room key systems to robot concierges, advanced technologies are now the norm in many hotels. In a world on the brink of climate crisis, environmental technologies should be no exception…
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Convert tired, underperforming hotels into something fresh, a little left of center in great locations that increase revenue on average 2.4 times without spending more than pre-opening costs, which are no more than 10% of the upfront investment…
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Jens Busch has vast experience in the luxury service sector over the past two decades…
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There are 4.55 billion social media users worldwide, and the average daily usage is around 2 hours and 27 minutes per day…
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Social media has become a powerful business tool since its inception. Gone are the days of MySpace, Friendster, and Photobucket…
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