The Kingdom is poised to witness a massive expansion in its hospitality sector by developing 362,000 hotel rooms to cater for a projected surge in tourism, with 150 million domestic and international visitors expected by 2030…
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The Kingdom is poised to witness a massive expansion in its hospitality sector by developing 362,000 hotel rooms to cater for a projected surge in tourism, with 150 million domestic and international visitors expected by 2030…
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Don’t Leave the Golden Window Open Too Long
Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it.
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Cuba's tourism shift: international chains to lease state hotels
For Cuba's tourism sector, which has been struggling recently, a significant shift is underway: the government has approved a new policy that allows international hotel chains to lease properties owned by the state…
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Why mountain resorts are a huge treasure trove
The diversification of holiday destinations is a major trend in leisure hospitality as travellers seek new experiences beyond the beach, unique locations away from the crowds and cooler temperatures in times of heatwaves. And mountain resorts stand…
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How to ensure your luxury offering evolves with the times
Once upon a time, luxury in hospitality was defined by things such as marble floors, expensive silverware and the thread count of the linens. It was about spectacle and exclusivity. Fast forward to the post-Covid era and that is giving way to a…
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Latin American construction pipeline surging
Latin America’s hospitality sector is experiencing solid construction activity that reflects growing confidence in the region’s tourism and business travel prospects, according to the latest data from Lodging Econometrics…
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Meliá Hotels turns to universities to solve workforce challenge
Spain’s Meliá Hotels International is taking an education-first approach to one of the hospitality sector’s most pressing problems — the shortage of skilled workers.
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M&A trends show path to growth for investors and brands
Hospitality brands are leading the pack in merger and acquisition (M&A) deals this year, but an improving macroeconomic climate could see more real estate investors pile in, according to experts in the sector…
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China’s youth rebel against hotel price hikes — with tents
Refusing to pay holiday markups of 300%, young Chinese travelers armed themselves with tents and transformed public spaces.
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A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
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Rocco Forte Hotels Introduces New General Managers
Rocco Forte Hotels is pleased to announce the appointment of four new General Managers, with the Managing Director of Northern Italy leading the opening of the brand’s newest property, The Carlton Milan. The appointments across the group’s landmark…
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Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
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Did a Hotel’s Request for Survey Responses Cross an Ethical Line?
Have we, as a society, reached peak customer satisfaction survey? It’s not unexpected to be asked to submit feedback, either on an internal system or on a public-facing website like Tripadvisor, for everything from a hotel stay to a technology…
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Why Japan’s hotel operators have nothing to fear from tourism backlash
Political turmoil, a cost-of-living crisis and ire towards tourists are unlikely to keep Japan from being a top-performing hotel market
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The Savoy Hotel sheds jobs as losses widen
Losses widened at The Savoy Hotel as it shed jobs during its latest financial year while a major renovation project started.
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Human washing machine pods coming to Japanese hotels
At hotels in Japan, the bathing facilities usually fall into two broad categories. There might be a traditional setup, with compact shower booths where you wash off before entering a large communal tub to soak in, or you could have a more modern…
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The End of the Hyperlink Economy: How to Take Advantage of the Zero-Click Search?
With the advent of AI Search, Answer Engines and people no longer clicking on Google’s listings because of the answers provided in the Answer Box by Google’s own Gemini AI, how do you structure your marketing in this new zero-click world…
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Hotel group boss says Sri Lanka must rebrand as a value destination
Sri Lanka has been urged to move beyond “discount-led tourism” to focus on value over price…
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