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During its 2021 Global Meeting, Horwath HTL revealed that John Fareed has been elected global chair. He will succeed Robert Hecker, who will continue as a member of the Horwath HTL Global Committee and managing partner of the Pacific Asia offices…
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As the hospitality industry continues its march back from the COVID-19 pandemic, the 43rd Annual NYU International Hospitality Industry Investment Conference returned to an in-person event at the New York Marriott Marquis here…
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Hospitality startup Butler Hospitality has raised $35 million to expand its “ghost kitchen” dining concepts.
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There is never a dull moment when it comes to marketing in general. It’s even more so in the digital marketing sphere where tactics, platforms and features evolve at such a speed it can be difficult to keep pace…
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The First "Tap and Go" Technology That Eliminates the Paper Claim Ticket in Checkrooms
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Like airlines, smart hoteliers will offer several options in order to provide a true omnichannel experience that meets guests’ needs on their own terms.
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“I’m sorry.” Customers love to hear those important words, especially when they are calling about a problem or have a complaint…
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Company Increases Dividend 33% to Pre-Pandemic Level Raises Full-Year 2021 Outlook
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STRONG RECOVERY IN ACTIVITY DURING THE SUMMER. IMPROVEMENT IN EBITDA SENSITIVITY AND CASH BURN INDICATORS FOR FULL-YEAR 2021. ORGANIC OPENINGS AT 10,000 ROOMS
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Tripadvisor has released its 2021 Review Transparency Report, revealing in detail the volume of review contributions to the platform in 2020, the impact of COVID-19 on user-generated travel guidance and the multi-layered approach the website takes…
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Hilton, for the third quarter ended Sept. 30, reported net income of $240 million. The company’s results were aided by the continued strength of leisure travel, as well as an uptick in business travel…
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In November 2020, Stephen Power took over as general manager at the Ritz-Carlton, San Francisco while it was still shuttered due to the pandemic…
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MGM Resorts International announced that the Company has entered into a definitive agreement with Blackstone to acquire the operations of The Cosmopolitan of Las Vegas (the "property" or "The Cosmopolitan") for cash consideration of $1.625 billion…
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Hotel and restaurant operator seeing a rise in employee and guest satisfaction as its POS drives consistency across all hotel restaurants.
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When Stefan Rier and Lukas Rungger first met and bonded over a few beers, they didn’t realise how significant their friendship and shared design ethos would be…
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Has any industry had a more inconvenient pandemic than the tourism industry? Where other businesses’ main issue has been how to manage a remote team, in the early days of March 2020, it felt as though the holiday lights were turned off almost…
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New York-based Selfbook, a hotel payment software startup, has raised $25 million in Series A funding at a valuation of $125 million.
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INTREPID TRAVEL PLANS TO OPEN A SERIES OF “HYBRID HOTELS” ACROSS AUSTRALIA AND NEW ZEALAND THROUGH A JOINT VENTURE WITH DRIFTER HOSPITALITY GROUP…
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