How the pandemic has changed the OTA-indie relationship
Independent hotel operators shared insights into how they’re working with online travel agencies…
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How the pandemic has changed the OTA-indie relationship
Independent hotel operators shared insights into how they’re working with online travel agencies…
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3 Pace Report Metrics That Will Reveal Hidden Revenue
For many hotels, the time-honored Pace Report forms the heart and soul of their RM analysis. Pace Reports are usually designed to give the reader a quick snapshot of future rooms revenue versus the previous year…
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Hotel Lead Management: 4 Ways to Increase Leads
To maximize revenue at your property, a hotel lead management strategy is essential. We all know that when hospitality is booming, working in hotel sales is a blast…
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Optimize Your Weekly Revenue Strategy Meeting
As revenue managers, we eat sleep and breathe reports, channels, daily rates, pace, etc – but are we articulating the importance of these items to other teams within our organization?
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Kempinski Hotels and Swiss Education Group announce new partnership
A partnership between luxury hotel group Kempinski Hotels and Swiss Education Group was officially signed yesterday in a ceremony hosted on the Culinary Arts Academy Switzerland campus in Le Bouveret.
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New Radisson Individuals brand launches
Radisson Hotel Group has launched a new conversion brand aimed at encouraging independent hotels and local, regional chains to join the group’s platform.
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How to keep your direct guests and steer the traveler booking motivations away from the OTAs?
A recent study conducted by Expedia Group claimed travelers are 57 percent more likely to book a hotel via an OTA than before the pandemic, as a result of emerging traveler booking motivations such as: To get the best nightly rate (69 percent), To…
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10 new creative room types to boost revenue
Hotel marketing has always been a blend of creativity and data. There’s equal parts of data-driven revenue management, copywriting and consumer psychology…
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Castelfalfi resort takes top-to-bottom local approach
“The key to success right now is local — local history, local food,” says Isidoro Di Franco, general manager of Toscana Resort Castelfalfi, 70 minutes’ drive southwest of Florence, Italy.
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Here are our winter marketing recommendations for your hotel
It’s not going to be a typical winter, by any means…
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How hotels are reworking outdoor spaces to meet demand
To accommodate guests’ increased desire for outdoor spaces, hoteliers are investing in extra seating options for individuals and groups as well as boosting internet connectivity for a seamless indoor-outdoor transition…
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Expedia Study Reveals Increasing Importance of OTA Travelers in Economic Recovery
A new Expedia Group study, in partnership with research firm BVA BDRC, examines the contributions of online travel agencies (OTAs) to the US travel and tourism sector, the spending patterns of OTA travelers and the role of OTAs in the hotel booking…
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Eastern Europe development on conversions growth spurt
Hotel-chain development teams are busier than ever despite the pandemic devastating demand, as independents and small networks rush to seek the comfort of scale, loyalty and other brand benefits…
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Universal Music Group launches Umusic Hotels brand
Universal Music Group has partnered with investment group Dakia U-Ventures to launch new “music-based experiential” hotel brand Umusic Hotels.
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UK hotel investors consider long-term goals, risk
With London in the dumps in terms of demand and revenue, the U.K. investment scene has been flipped on its head, but investors remain focused on long-term assets even though risk, bad players and valuations muddy the waters…
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Wyndham launches hybrid meeting spaces in Europe
Wyndham Hotels and Resorts has launched a hybrid meeting concept to “help drive corporate business demand to its hotels” in the wake of the coronavirus pandemic…
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Security via Passwords: Will it soon be a thing of the past?
When used correctly, passwords are an extremely simple and effective way to protect data and IT systems from unauthorized access. However, creating a complex password, never mind remembering it, is difficult…
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British Airways CEO Alex Cruz is out as 'worst crisis' in aviation history rolls on
Alex Cruz is stepping down as chairman and chief executive of British Airways as its owner, International Airlines Group (IAG), reshuffles top management to tackle the worst crisis in aviation history…
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