How to Reduce Unpredictable Guest Behavior
The Importance of Automated Forecasting of True Inventory Availability
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How to Reduce Unpredictable Guest Behavior
The Importance of Automated Forecasting of True Inventory Availability
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Hilton offers “paws-itive” experiences
With more and more travelers taking their pets with them on their trips, Hilton’s extended-stay brands Homewood Suites by Hilton and Home2 Suites by Hilton have teamed up with Mars Petcare for a pet-friendly travel experience…
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8 digital marketing trends that will still be relevant in 2022
Digital marketing no doubt is changing constantly. But take a pause here. If you look closely behind all these shifting tectonics, there are a few core principles that form the foundations of every marketing campaign…
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4 Reasons Why It's Critical to Resolve Agent Voice Quality & Connectivity Issues in Real-Time
As we've all experienced, it can be a hassle to have to call a company's customer service or contact center in order to resolve an issue you are experiencing…
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IHG Announces Retirement of Patrick Cescau As Chair
InterContinental Hotels Group ("IHG") today announces: The retirement of Non-Executive Chair Patrick Cescau from the IHG Board, effective 31 August 2022…
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HVS India - Chandigarh - the Emerging Hospitality Hotspot in India
Chandigarh’s hotel sector has recovered quicker than many other Indian hotel markets, thanks to its strategic location as the gateway for travelers heading to various leisure destinations in the Himalayan region, as well as demand from the wedding…
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Hotels vs. Airlines: Who Can Ride Inflation to a Full Recovery?
Inflation can be a good thing for travel sectors able to play the rate game. But volume eventually has to catch up and play a part in the rebound…
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Hospitality Financial Leadership – Why Is Hotel Accounting Different?
I heard this about 40 years ago and it has stuck with me. I was a newbie cocktail waiter working part time in my hometown hotel…
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How are Millennials Influencing the Hospitality Industry?
Millennials are now the largest adult cohort worldwide with roughly 1.8 billion people equaling 23% of the global population…
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AAHOA President/CEO Ken Greene (pictured above) will leave the organization in February to pursue another opportunity. The AAHOA board of directors will immediately begin its search for his replacement…
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Next Level Innovation: the 5G Hotel Experience
The global pandemic has affected nearly every aspect of business and dramatically altered the state of business travel, leisure travel, events and conferences.
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New data from UKHospitality and CGA shows sales in pubs, restaurants and bars down 60% on Christmas Day, 31% on Boxing Day and 27% on New Year’s Eve, compared to 2019
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Premier Inn Sales Rose Along With Omicron
Hotels and other travel brands did see good numbers as they headed into the holiday season, but we're likely to see signs of consumers tapping the breaks in the early part of 2022. Let's hope that will be short-lived…
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Five easy tips to drive revenue with local staycationers
Become a hometown hero with strategies that appeal to local drive-in markets
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Wyndham Hotels and Resorts to debut in Poland
Wyndham Hotels and Resorts is set to open its first property in Poland in the historic city of Wroclaw next month.
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Three ways to use data in day-to-day hotel operations
Anyone in the industry will tell you that the daily operations of a hotel are complex. Beyond responding to the challenges presented by the COVID-19 pandemic, hoteliers juggle a serious list of to-dos…
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The Rise of Mobile Direct Bookings: What Should Hotels Do About It?
In this article, we analyze the rise of mobile bookings over the past two years, how it is expected to continue growing in 2022, and how Hoteliers should adapt their online sales and marketing strategies to meet this rapidly-growing demand…
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Five big questions real estate is asking in 2022
From the speed at which workplaces are changing, to the prospect of further market disruption, 2022 is expected to be another year of transformation.
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