Derelict, dire and dead: What Birmingham could look like without hospitality and tourism
The UK hospitality and tourism sector is battling a critical talent shortage – with 86% of people in Birmingham believing the sector only offers short-term career opportunities.
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Israeli Hotels See Increase in Occupancy Amid Rising Prices
With the summer break in full swing, Israelis opting to vacation domestically rather than overseas. The ongoing conflict and the uncertainty of air travel, compounded by numerous flight cancellations, have dampened the desire to travel…
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Intriq Journey intent on blazing new trails, space travel included
Bespoke luxury travel company Intriq Journey, formed by a team of the former Country Holidays, Singapore, is blazing new trails with space as its newest frontier…
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Gen Z sees potential in hospitality apprenticeships
New research from Greene King highlights a growing interest in hospitality apprenticeships among the younger generations in the UK, with 83% of people viewing apprenticeships as a viable alternative to university…
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Korean Telco giant KT’s Midas touch with hotel business
KT Corp., one of South Korea’s top three mobile carriers, is on a roll with the hotel business despite its late foray into the hospitality industry by turning its old buildings and lots sitting idle in a declining era for landline phones into…
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Evergreen apologizes over Chinese flag furor at Paris hotel
The management of Taiwan's Evergreen Laurel Hotel on Thursday issued an apology for not including the Chinese flag in the Olympics decor at its Paris hotel, which had offended some of its patrons.
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Lang & Schwander principals buy southeast Swiss hotel
Sebastian Lang and Marcus Schwander, hotel interior design company Lang & Schwander’s principals, have acquired Hotel Engadinerhof in Pontresina, southeast Switzerland. Financial specifics of the transaction were not revealed…
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What I learned leading a customer service seminar at an elite Mexican hotel
A few years ago, the manager of a boutique hotel in Guanajuato asked me to lead a customer service training for the hotel’s reception, restaurant and cleaning staff. As a business trainer in the United States, I’d led customer service training many…
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