Microtel by Wyndham to Open 20 New Hotels in Greater China by the End of 2022
New properties in Tianjin and Kunming contribute to the nationwide expansion of Microtel, as Wyndham makes 14th brand available for development in China
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Microtel by Wyndham to Open 20 New Hotels in Greater China by the End of 2022
New properties in Tianjin and Kunming contribute to the nationwide expansion of Microtel, as Wyndham makes 14th brand available for development in China
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KEY DEVELOPMENTS IN THE RUSSIA ONLINE TRAVEL MARKET
Bolstered by the country's rising internet (81%) and smartphone (73%) penetration rates, the online travel market is projected to regain its footing in 2021, as revenue increases 16% to $8.4 billion.
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What Is the Staying Power of Stayover Housekeeping Service?
As the hotel industry continues to recover from the ongoing COVID-19 pandemic, there will almost certainly be opposing views on which pandemic-related service adjustments will have future staying power…
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MMGY: Vaxxed and unvaxxed plan to travel, but differently
MMGY Travel Intelligence, MMGY Global’s research and insights division, has released the findings from the 2021 Fall Edition of its Portrait of American Travelers survey fielded in late July…
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Hotels holding open the doggy door for guests' furry friends
The Covid-19 pandemic boosted an already growing trend of dog owners traveling with their pooches, and hotels are stepping up with lenient policies and extra amenities to entice guests who don't want to part with their canines…
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IHG and Josh.ai Create Voice-controlled Smart Hotel Room
Introducing artificial intelligence in a way that feels natural. IHG Hotels & Resorts has designed the hotel room of the future, partnering with Josh.ai to create a voice-controlled smart room at the Kimpton Rowan hotel in Palm Springs, CA…
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Australia’s Crown Resorts Could Collapse Under Money Laundering Allegations
Crown Resorts‘ auditor on Thursday warned that numerous money-laundering probes into the Australian casino operator and the impact of the COVID-19 pandemic cast “material” uncertainty over the company’s ability to continue as a going concern…
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You’re Terminated: Three Reasons Customers Will Stop Doing Business With You
One of the favorite chapters I wrote in my recent book, I’ll Be Back: How to Get Customers to Come Back Again and Again, was about why customers would terminate their relationship with you…
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Marriott CEO Tony Capuano on when business travel will return
Anthony ‘Tony’ Capuano is chief executive officer of Marriott International, having joined in 1995. The company now has more than 7,800 properties across 138 countries and territories and 30 brands…
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Cascade Investment affiliate to acquire controlling stake in Four Seasons for $2.21B
An affiliate of Cascade Investment LLC, a longstanding shareholder, has entered into a definitive agreement to acquire a controlling interest in Four Seasons Hotels and Resorts.
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Hyatt to Acquire Apple Leisure Group from Kkr and KSL Capital Partners Affiliates for $2.7 Billion
Hyatt Hotels Corporation (NYSE: H) announced that Hyatt has entered into a definitive agreement to acquire Apple Leisure Group (ALG), a leading luxury resort-management services, travel and hospitality group, from affiliates of each of KKR and KSL…
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Understanding the Security Risks of Your Hotel’s PMS Data Hosting Environment
Whether hosted in the cloud, on premise, or in a self-managed data center, managing your security risks should be IT’s top priority to keep your data, and your guests, safe
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Embracing Hotel ‘Lifestyle’ by Learning from Retail Brands
Yes, that retail sector – the one that has been all but obliterated by the pandemic…
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33 years ago, Joachim Marusczyk was a young public servant at the headquarters of German railway company Deutsche Bahn and a man who was always one step ahead. He was responsible for the revamping of major stations and for hotel and catering leases…
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Edwardian Hotels opens The Londoner
The Londoner finally opened its doors this week, proclaiming itself to be “the world’s first super boutique hotel”.
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Holiday Inn brands take flight at European airport locations
IHG Hotels & Resorts has expanded the footprints of the Holiday Inn Hotels & Resorts and Holiday Inn Express brands with a number of signings and openings at European airports.
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Gordon Ramsay to open second restaurant at The Savoy
Michelin-starred chef Gordon Ramsay is to open a new restaurant at The Savoy hotel on the Strand in London.
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WHAT DO GEN Z TRAVELERS WANT FROM ONLINE TRAVEL BRANDS?
Travel brands eager to engage with young consumers have for years focused on one key segment: millennials.
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