As restrictions on travel begin to ease globally, destinations around the world are focusing on growing domestic tourism, with many offering incentives to encourage people to explore their own countries…
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As restrictions on travel begin to ease globally, destinations around the world are focusing on growing domestic tourism, with many offering incentives to encourage people to explore their own countries…
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An inside look at revenue management from a CCO’s perspective
I had the pleasure of speaking with Kym Kapadia, chief commercial officer and head of hotels for Aprirose Real Estate Investment…
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Accor Just Restructured the Company in the Middle of a Pandemic: Why Now?
A corporate reorganization at Accor pushes some power away from corporate headquarters and leaves the Paris-based hotel company without four of its top executives, according to an internal memo sent this week by the company’s CEO Sebastien Bazin…
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Maldives resort launches $23,250 luxury remote working package
A desk with an ocean view, a "dedicated" personal assistant, non-stop refreshments and a complimentary laundry service.
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Canadian airline WestJet canceled a flight just before takeoff on Tuesday, saying a family refused to comply with "multiple requests" to make their child wear a face mask.
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Arne Sorenson, Marriott: A CEO’s Love Letter to Travel
As the final weeks of summer in the Northern Hemisphere race to a close, I can’t help but think of a travel season coming to an end with far too little travel having occurred…
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Hoteliers plan for a budget season unlike any other
With even less certainty about future performance than normal, hoteliers are changing how they prepare a budget as they get ready for 2021.
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Larry Mogelonsky: To upsell or not to upsell a COVID amenity
Hoteliers might be able to upsell pandemic-related services as add-ons to position hotels in an attractive light and at lower prices while maintaining healthy margins above costs.
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What employers can do about employees' social media posts
In times of crisis, people often turn to social media to express their displeasure. Unfortunately, some of these posts are inflammatory, derogatory, offensive or racist…
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Ikos Resorts to open first Spanish property
Greek brand Ikos Resorts is to open its first property in Spain next year. Ikos Andalusia had been scheduled to open in May, but this was delayed until September, and now until April 2021 due to the Covid-19 pandemic…
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Real Time Pricing: Why It's Like F1 For Revenue Managers
The hotel next door is pricing their rooms faster than you and it’s eating your profits without you ever even noticing. Faster yield management software and real time pricing is like a secret weapon for revenue managers…
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5 steps to improve your hotel home page
Your home page is for your hotel what a movie trailer is for a summer blockbuster. It’s your chance to grab your visitor’s attention and draw them in. Let’s look at five easy steps to get that done.
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Booking Holdings Is Holding Its Own Amidst the Wreckage But Then There’s Google
The Skift Health Score ranked Booking Holdings as the overall leader in August among 100 public travel companies but the entire travel industry faces grave uncertainties…
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Can travel become less dependent on Google in a post-pandemic world?
Little more than six months ago, the one topic that kept travel executives awake at night was Google increasingly siphoning off industry profits by moving deeper and deeper into the travelers’ user funnel…
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Revenue Management visionaries join forces to deliver unique global event
Three of Europe's leading and most respected Revenue Management conferences will come together in early 2021 to deliver an exclusive one-day conference designed to support and unify the revenue management community…
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Park Inn Heathrow splits into two Radisson hotels
Radisson Hotel Group has officially announced the rebranding of its existing Park Inn hotel at London Heathrow airport, splitting the property into two hotels under its Radisson and Radisson Red brands…
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Teaching's new normal: The highs and lows of pedagogical adjustments
A personal and professional insight into how pedagogical strategies had to be adjusted when COVID-19 forced the EHL Lausanne campus to shut down in March 2020…
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Hoteliers plan for a budget season unlike any other
With even less certainty about future performance than normal, hoteliers are changing how they prepare a budget as they get ready for 2021.
read more