By type

In a world of melting marketing budget and branding overdose, growth hacking can help hotels to fast track their business without shrinking their margins.
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When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.
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Hotels offer travelers fun and spontaneous ways to relax after a long trip. The hospitality industry has continued to evolve with services ranging from economy to executive.
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Eighteen organizations committed to advancing women in hospitality industry leadership have joined forces to maximize their efforts through collaboration and partnership…
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When Alice, of Alice in Wonderland, in Lewis Carol’s second book, Alice Through the Looking Glass, began to wonder what the world looked like on the other side of the mirror (What do our job openings and we as employers look like to employees, on…
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As many businesses prepare for a potential recession, hoteliers and resort managers can arm themselves against rising fraud costs through education, awareness and prevention.
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When Jordan Bem, founder and CEO of Moliving, decided to launch his own hospitality offering, he was looking to introduce a unique concept that no company has been able to master…
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At age 77, the only thing Sir Rocco Forte is considering is the way forward – to see what Rocco Forte Hotels, now celebrating its 25th anniversary, can do next…
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There’s an open secret amongst hoteliers: They love the ‘B’ in F&B. The ‘F’? Well, there’s another word that starts with an F they often used to describe it. That’s because making money on food can be a difficult proposition for some…
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For hotel marketers, there’s a major shift afoot: the transition to Google Analytics 4 (GA4). The moment marks the beginning of an entirely new way to measure performance across websites and mobile devices, one that’s more private and adaptable…
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The bed and breakfast (B&B) bundle is the classic of classic packages that nearly any hotel can use to help build revenues…
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Whether it’s a beautiful beach, local landmark, or a stunning landscape, travel is primarily a visual experience, so all hotels should be using dazzling visual content to engage their audiences effectively…
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After 40 years of welcoming travelers from across the beautiful wilderness of sub-Saharan Africa and India, I stepped away from the business at the end of last month…
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Planning for a ransomware attack is like planning for your own funeral: No one wants to do it, but everyone is better off because of it.
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Emails sent to dozens of restaurants, including those with Michelin stars, threaten a barrage of one-star reviews unless owners pay.
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Hotels that have long invested in coworking amenities are now seeing those investments pay off, as pandemic-era travelers increasingly seek out spaces purpose-built for remote work.
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Some hotel terminology from a bygone era and one that is very much critical for today:
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Ten years ago, I was somewhat entertained and charmed by the likes of Ramsey, Oliver and Harriot. Their cooking shows were a step up in culinary entertainment. I was a fan…
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